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Customer Experience Officer

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Safari Telecom Verified

Telecommunications · 501-1000 employees · Nairobi, Kenya

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Nairobi, Kenya full time Entry level Customer Service
0 views 0 applicants 1w ago

Description

Help our customers get the best out of our services. Resolve enquiries via phone, chat, and walk-ins.

What you'll do

  • Handle inbound queries, escalate complex issues, document interactions, hit quality scores.

What you'll bring

  • Diploma/Degree. Excellent communication. Customer-first mindset.
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About

Safari Telecom

Leading telecom provider with over 5 million subscribers across East Africa. We are passionate about connecting people through reliable mobile and broadband services.

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