Admin & Operation English Speaker

<strong>Job Description<br><br></strong><ul><li>Manage student registrations, enrollments, attendance, customer records, and CRM data with accuracy.</li><li>Coordinate trial classes, schedules, instructor assignments, room bookings, programme registrations, and rescheduling requests.</li><li>Support programme administration, including workshops, performances, competitions, examinations, and other academy events.</li><li>Serve as the primary point of contact for students, parents, and prospective customers, providing timely and professional support across multiple communication channels.</li><li>Prepare reports, customer communications, operational documentation, and maintain accurate administrative records.</li><li>Assist with billing administration, invoicing, payment tracking, and follow-up on outstanding payments.</li><li>Collaborate with internal teams and external partners to support smooth daily operations and deliver an excellent customer experience.</li><li>Support marketing administration, website updates, lead follow-ups, and continuously improve administrative processes and data accuracy.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree in any discipline.</li><li>Fresh graduates or candidates with up to 1 year of experience in Administration, Customer Success, Customer Service, or related roles are welcome to apply.</li><li>Fluent in spoken and written English (mandatory).</li><li>Excellent communication and interpersonal skills with a customer-focused mindset.</li><li>Strong attention to detail and ability to manage administrative tasks accurately.</li><li>Strong organizational skills with the ability to prioritize tasks and work with a sense of urgency.</li><li>Proficient in Microsoft Office, Google Workspace, and comfortable using CRM systems.</li><li>Able to work independently in a fully remote environment while collaborating effectively with an international team.</li></ul><br/><br/>Please mention the word **SUPPORTED** and tag RMmEwMTo0Zjk6NmE6MTY2YTo6Mg== when applying to show you read the job post completely (#RMmEwMTo0Zjk6NmE6MTY2YTo6Mg==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.