AI Content Operations Manager - UK

<div><span style="font-size: 16px">Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.</span></div><div><br></div><div><b><span style="font-size: 16px">About us</span></b></div><div><br></div><div><span style="font-size: 16px">Insider One is the</span><b><span style="font-size: 16px"> #1 platform </span></b><span style="font-size: 16px">that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and </span><b><span style="font-size: 16px">become unstoppable.&nbsp;</span></b></div><div><br></div><div><span style="font-size: 16px">Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered </span><b><span style="font-size: 16px">by 1,500+ team members representing 50+ nationalities across 30+ offices</span></b><span style="font-size: 16px">.&nbsp; With AI at its core and an integrated Customer Data Platform (CDP),</span><b><span style="font-size: 16px"> Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels</span></b><span style="font-size: 16px">, including WhatsApp, SMS, Email, Web, App, and Site Search.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We recently raised one of the largest funding rounds in the industry,</span><b><span style="font-size: 16px"> a $500M Series E led by General Atlantic</span></b><span style="font-size: 16px">. We are backed by top-notch investors, including </span><b><span style="font-size: 16px">Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst</span></b><span style="font-size: 16px">, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.</span></div><div><br></div><div><span style="font-size: 16px">Insider One was congratulated for becoming one of the only </span><b><span style="font-size: 16px">woman-founded, women-led B2B SaaS unicorns </span></b><span style="font-size: 16px">in the world. Loved by customers, recognized by analysts, </span><b><span style="font-size: 16px">we are the only vendor recognized as the #1 leader</span></b><span style="font-size: 16px"> in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it —</span><a href="https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud"><span style="font-size: 16px"><u> see for yourself</u></span></a><span style="font-size: 16px"><u>.</u> We consistently outperform and continue our leadership, and<u>&nbsp;</u></span><a href="https://insiderone.com/insider-migration/"><span style="font-size: 16px"><u>the results speak for themselves</u></span></a><span style="font-size: 16px"><u>.</u></span></div><div><br></div><div><span style="font-size: 16px">From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the</span><b><span style="font-size: 16px"> most socially progressive technology communities</span></b><span style="font-size: 16px"> in the world. Through our social responsibility initiatives like </span><i><span style="font-size: 16px">100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables</span></i><span style="font-size: 16px">, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.</span></div><div><br></div><div><span style="font-size: 16px">Behind all these achievements is </span><b><span style="font-size: 16px">an exceptionally talented, visionary team of overachievers</span></b><span style="font-size: 16px"> that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.</span></div><div><br></div><div><br></div><div> <p><strong>What we’re looking for</strong></p> <p>We’re looking for a curious, creative and highly organized AI Content Operations Manager to help build the next generation of Insider One’s global content marketing function.</p> <p>Reporting to the VP, Marketing, Brand and Communications, you will act as both the architect and operator of our AI-powered content engine. You will design the agents, automations and workflows that help us create high-quality content faster and deploy it consistently across the business.</p> <p>This is not a traditional content marketing role. You will combine strong editorial judgement, campaign thinking and hands-on AI expertise to deliver content across social media, video, blogs, GEO, executive communications, internal communications, external communications and integrated campaigns.</p> </div><br><strong>What You Will Do</strong><br> <li>Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution.</li> <li>Review and edit all marketing content using your best judgement and taste, and subject matter expertise.&nbsp;</li> <li>Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications.</li> <li>Own the day-to-day operation of Insider One’s AI-powered content engine.</li> <li>Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency.</li> <li>Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams.</li> <li>Repurpose and personalize core content across different channels, formats, audiences and regions.</li> <li>Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective.</li> <li>Establish practical governance and quality assurance processes for AI-generated content.</li> <li>Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation.</li> <li>Measure content and workflow performance, using insights to improve output and efficiency continuously.</li> <li>Roll up your sleeves and execute, moving confidently between strategy, systems building, editing and execution.</li> <br><strong>What You Will Need</strong><br> <li>5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology.</li> <li>Demonstrable experience using generative AI tools in a professional marketing environment.</li> <li>Experience building AI workflows, automations, agents or repeatable content production systems.</li> <li>Excellent writing, editing and editorial judgement across multiple formats and audiences.</li> <li>Strong understanding of campaign development and cross-channel content delivery.</li> <li>Experience working with senior executives and translating complex ideas into clear, compelling communications.</li> <li>Knowledge of SEO, GEO and modern content performance best practices.</li> <li>Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment.</li> <li>Strong stakeholder management skills and a collaborative approach to working across teams.</li> <li>A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working.</li> <li>Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage.</li> <li>Comfortable balancing automation with human creativity, judgement and accountability.</li> <div> <p>We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.&nbsp;</p> <p>To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.</p> <p>If this sounds like who you are and where you aspire to be, we are excited to meet you.</p> </div><div><br></div><div><span style="font-size: 16px">We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.</span></div><div><br></div><div><span style="font-size: 16px">Please follow Insider One on </span><a href="https://www.linkedin.com/company/insiderone/">LinkedIn</a><span style="font-size: 16px">, </span><a href="https://www.instagram.com/insideronehq/">Instagram</a><span style="font-size: 16px">, <a href="https://x.com/insideronehq">X</a>, <a href="https://www.facebook.com/insideronehq/">Facebook </a>and </span><a class="postings-link" href="https://medium.com/insiderengineering"><span style="font-size: 16px">Medium</span></a><span style="font-size: 16px">!</span></div><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>