Chief Client Architect — Opportunihub
Job

Chief Client Architect

workato · London

At a glance

Type
Job
Organisation
workato
Location
London
Work mode
On-site
Deadline
Rolling / not stated
Posted
17 Sep 2026

About this job

&lt;div class=&quot;content-intro&quot;&gt;&lt;h1&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;About Workato&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt; &lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit &lt;a class=&quot;link&quot; href=&quot;https://www.workato.com/&quot; data-tooltip-link-label=&quot;undefined&quot;&gt;workato.com&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt; &lt;h1&gt;&lt;strong&gt;Why join us?&lt;/strong&gt;&lt;/h1&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ultimately, Workato believes in fostering a &lt;/span&gt;&lt;strong&gt;flexible, trust-oriented culture that empowers everyone to take full ownership of their roles&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. We are driven by &lt;/span&gt;&lt;strong&gt;innovation &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;and looking for&lt;/span&gt;&lt;strong&gt; team players &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;who want to actively build our company.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;But, we also believe in &lt;/span&gt;&lt;strong&gt;balancing productivity with self-care&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. That’s why we offer all of our employees a vibrant and dynamic work environment &lt;/span&gt;&lt;a href=&quot;http://www.workato.com/careers&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;along with a multitude of benefits&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; they can enjoy inside and outside of their work lives.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If this sounds right up your alley, please submit an application. We look forward to getting to know you!&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Also, feel free to check out why:&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt; &lt;p&gt;&lt;a href=&quot;https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Business Insider&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; named us an “enterprise startup to bet your career on”&lt;/span&gt;&lt;/p&gt; &lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt; &lt;p&gt;&lt;a href=&quot;https://www.forbes.com/cloud100/#a57477b5f941&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Forbes’ Cloud 100&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; recognized us as one of the top 100 private cloud companies in the world&lt;/span&gt;&lt;/p&gt; &lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt; &lt;p&gt;&lt;a href=&quot;https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deloitte Tech Fast 500&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America&lt;/span&gt;&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;&lt;a href=&quot;https://qz.com/work/2053446/the-best-companies-for-working-from-home/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Quartz&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; ranked us the #1 best company for remote workers&lt;/span&gt;&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt;&lt;/div&gt;&lt;h1&gt;Responsibilities&amp;nbsp;&lt;/h1&gt; &lt;p&gt;We are looking for an exceptional Chief Client Architect&amp;nbsp;to join our growing team. In this role, you will be responsible to:&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Executive Advisory &amp;amp; Flagship Account Leadership&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Own the long-term customer architecture and automation strategy, aligned to business priorities and enterprise standards&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Act as the single point of accountability for post-sales technical strategy and architectural decisions for flagship accounts&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;AI, Agentic Automation &amp;amp; Enterprise MCP Strategy&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including:&lt;/p&gt; &lt;/li&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Context management across applications, data, and workflows&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Secure orchestration of AI agents and automations&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Governance, observability, and lifecycle management for AI-driven systems&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;li&gt; &lt;p&gt;Align AI and agentic initiatives with enterprise security, compliance, and risk requirements&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Expansion, Value Realization &amp;amp; Commercial Impact&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Identify and shape multi-year expansion opportunities tied to automation, integration, and AI-driven transformation&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Track, articulate, and executive-report value realization outcomes linked to Workato adoption&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Strategic Consulting &amp;amp; Advisory Delivery&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Lead high-impact professional services engagements requiring executive-level judgment and architectural depth&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Apply and evolve Workato advisory methodologies, including GEARS and Embedded Product Guide, across customer environments&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Guide customers through:&lt;/p&gt; &lt;/li&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Enterprise automation and integration target-state definition&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Prioritization of integration, automation, and AI use cases&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Advanced prototyping and accelerator-led delivery&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Recipe and agent lifecycle management best practices&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;li&gt; &lt;p&gt;Advise on enterprise operating models that enable scalable automation and AI adoption&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Architecture Governance &amp;amp; Decision Authority&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Define and enforce architecture principles, standards, and guardrails across customer implementations&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Act as escalation authority for non-standard architectures, AI design exceptions, and complex trade-offs&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Guide customers on governance models covering integration, automation, and AI agents&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Ensure solutions are scalable, secure, and aligned with long-term enterprise architecture objectives&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Frameworks, Thought Leadership &amp;amp; Enablement&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Contribute to the evolution of Workato’s architecture frameworks, AI patterns, and best practices&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Create reusable executive-level assets such as reference architectures, strategy decks, and white papers&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Serve as a Workato evangelist, articulating platform value across automation, integration, and AI&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Mentor and enable Strategic Advisors, Technical Architects, and extended post-sales teams&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Support partner enablement and delivery excellence across the Workato ecosystem&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;h1&gt;Requirements&amp;nbsp;&lt;/h1&gt; &lt;h3&gt;Required:&lt;/h3&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;20+ years of technology transformation consulting experience, including integration, middleware, or API management platforms&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;15+ years in an Enterprise Architect, Digital Architect, or similar senior architecture role&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Demonstrated experience advising C-level executives on technology strategy and enterprise transformation&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Strong understanding of enterprise security, governance, and operating models&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Proven track record of driving platform expansion and value realization through professional services&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Excellent executive communication skills, including board-level presentations and strategic documentation&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Ability to operate independently in complex, ambiguous environments and take ownership of outcomes&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Travel to the client site up to 50%, but may be higher or lower based on prevailing circumstances&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;Preferred:&lt;/h3&gt; &lt;ul&gt; &lt;li&gt; &lt;p&gt;Master’s (but not required) in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experiences may also apply.&amp;nbsp;&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Knowledge of AWS, Azure, and GCP&lt;/p&gt; &lt;/li&gt; &lt;li&gt; &lt;p&gt;Experience having worked in a start-up environment&lt;/p&gt; &lt;/li&gt; &lt;/ul&gt; &lt;p id=&quot;message-list_1780439661.648149&quot;&gt;&lt;/p&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;(REQ ID: 2608)&lt;/strong&gt;&lt;/p&gt;<p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>

How to apply

  1. 1 Read the full details above and confirm you meet the eligibility criteria.
  2. 2 Prepare your documents — an updated CV, and any cover letter, proposal or certificates required.
  3. 3 Click Apply on official site to complete your application on workato’s official page.
  4. 4 Submit as early as possible — many close once filled.
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Frequently asked questions

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Review the full details and eligibility on this page, prepare your documents, then use the “Apply on official site” button to complete your application on workato’s official page.

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This opportunity is based in London. Check the official listing for any relocation or on-site requirements.

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