Complex Claims & Coverage Director

<p><strong>This role is for one of our clients</strong></p><p><strong>Compensation: $80 per hour</strong></p><p></p><p>We are partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Complex Claims and Coverage Directors to design high-severity and coverage-sensitive claim scenarios, evaluate model outputs against established senior claims standards, and help shape how the next generation of AI reasons about disputed coverage, litigation strategy, allocation, and major-loss resolution.</p><p>We welcome senior carrier claims professionals, complex-claims leaders, coverage specialists, and technical claim directors. This is an insurance-practitioner role and does not require a law degree or license to practice law.</p><p><strong>Requirements</strong></p><p>What You'll Do</p><ul><li>Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, multiple insureds, multiple carriers, allocation, litigation, mediation, bad-faith risk, and high-severity settlement strategy</li><li>Create work products such as complex claim strategies, coverage-position analyses, authority requests, litigation-management plans, reserve rationales, and escalation recommendations</li><li>Write "golden" reference responses at senior technical claims quality</li><li>Grade AI-generated responses against structured rubrics for policy analysis, strategic judgment, factual support, stakeholder awareness, and escalation discipline</li><li>Identify claim-handling positions that are internally inconsistent, unsupported by the record, operationally unrealistic, or outside the authority of a non-lawyer claims professional</li><li>Provide written feedback the research team uses to improve model behavior</li><li>Participate in onboarding office hours and calibration sessions</li></ul><p>You're a Good Fit If You</p><ul><li>Have 2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims</li><li>Have evaluated coverage issues and developed claim strategies involving multiple parties, layers, policies, or jurisdictions</li><li>Understand insurer duties, reservation-of-rights practices, litigation management, settlement authority, and escalation to internal or external counsel</li><li>Can distinguish an operational coverage position from formal legal advice and recognize when specialized legal review is required</li><li>Demonstrate exceptional written reasoning, defensible judgment, and high attention to detail</li><li>Are comfortable reviewing incomplete records and clearly separating facts, assumptions, open issues, and recommended next steps</li></ul><p>Bonus Qualifications</p><ul><li>CPCU, AIC, SCLA, ARM, or comparable insurance designation</li><li>Experience with excess casualty, professional liability, directors and officers, cyber, environmental, construction-defect, or other complex lines</li><li>Experience managing mediations, trials, coverage disputes, or extra-contractual exposure</li><li>Home-office technical claims or claim-governance experience</li><li>Experience overseeing TPAs, independent adjusters, experts, or panel counsel</li></ul><p>Role Highlights</p><ul><li>Minimum 20 hours per week (ideally 40+)</li><li>Role starts immediately, applications reviewed on a rolling basis</li></ul><p></p><p>We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.</p><p>Find <a href="https://www.arbeitnow.com">Jobs in Germany</a> on Arbeitnow</a>