Customer & Development Operations

<p style="min-height:1.5em">You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.</p><p style="min-height:1.5em"></p><h2>You'll Have Fun If You Are</h2><p style="min-height:1.5em"><strong>Founder at Heart</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You get energy from building something that doesn't exist yet — no templates, no playbook</p></li><li><p style="min-height:1.5em">You thrive wearing multiple hats across sales, customer success, product, and business development</p></li></ul><p style="min-height:1.5em"><strong>Commercially Sharp</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You genuinely love talking to customers and are curious about their world</p></li><li><p style="min-height:1.5em">People want to say yes to you — whether you're building trust or closing the next step</p></li></ul><p style="min-height:1.5em"><strong>Data-Driven and Structured</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call</p></li><li><p style="min-height:1.5em">You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next</p></li><li><p style="min-height:1.5em">You believe that the best commercial instinct is backed by data</p></li></ul><h2>You Won't Have Fun If You</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running</p></li><li><p style="min-height:1.5em">Can't spend half your day talking to customers: this role lives and dies on relationships</p></li><li><p style="min-height:1.5em">Feel uncomfortable digging into databases, user stats, or platform analytics</p></li><li><p style="min-height:1.5em">Expect top-down instructions: we trust you to figure it out</p></li><li><p style="min-height:1.5em">Prefer a typical 9–5: we move fast and take full ownership</p></li><li><p style="min-height:1.5em">Don't enjoy being close to customers and partners — we visit sites across Germany</p></li></ul><h2>Qualifications</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure</p></li><li><p style="min-height:1.5em">Experience in operations-focused roles and managing a large customer portfolio with structured processes</p></li><li><p style="min-height:1.5em">C1 German or higher — most of our customers are German-speaking</p></li><li><p style="min-height:1.5em">Bonus: Familiarity with energy project development, storage, or grid-connected assets</p></li></ul><h2>Perks</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Super small team, super early</strong> → you're not only part of our culture, you will shape it</p></li><li><p style="min-height:1.5em"><strong>Responsibility from day one</strong> → the best idea wins, regardless of who it comes from</p></li><li><p style="min-height:1.5em"><strong>All the tools you need</strong> → Claude, n8n or any other AI subscriptions, whatever helps you build faster</p></li><li><p style="min-height:1.5em"><strong>Direct customer access</strong> → build what matters, see impact immediately</p></li><li><p style="min-height:1.5em"><strong>Munich-based</strong> → work alongside founders solving hard problems together</p></li></ul><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>