Customer Service Representative - Paris

<p><strong>Join the team behind Europe’s leading online print service</strong><br>FLYERALARM, is not just printing – they are powering creativity. As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day.<br>To support their continued growth in France, they are looking for a <strong>Customer Service Representative (m/f/d)</strong> to join their Paris team. <strong>Your role: first-line support, full-on impact</strong></p><p><br>As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email. You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on. From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience.</p><p style="min-height: 1.7em;"></p><p><strong>What you'll be doing</strong></p><ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested"><li><p>Answering customer questions and requests by phone or email – quickly, clearly, and kindly</p></li><li><p>Supporting order placements and making minor adjustments to design files if needed</p></li><li><p>Coordinating with our production team in Germany to keep customers updated</p></li><li><p>Creating a seamless and stress-free experience for every customer you help</p></li></ul> <br> <p><strong>What we’re looking for</strong></p><ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested"><li><p>A background in graphic design or a relevant qualification in marketing, communications, hospitality, or design</p></li><li><p>Hands-on experience in print or graphic design is a big plus</p></li><li><p>Previous experience in customer support or service roles</p></li><li><p>Native-level French and a solid command of English and/or German</p></li><li><p>Ideally based in the Paris region (or willing to relocate)</p></li><li><p>A friendly, patient, and proactive attitude – you're someone who stays cool under pressure and always thinks in solutions</p></li></ul><p style="min-height: 1.7em;"></p><p><strong>What we offer</strong></p><ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested"><li><p>A dynamic, independent role within an ambitious and growing international company</p></li><li><p>A real chance to shape the customer experience in France and make your mark</p></li><li><p>Long-term career opportunities in one of Europe’s biggest e-commerce success stories</p></li></ul><p style="min-height: 1.7em;"></p><p><strong>Ready to help the print the future?</strong><br>Apply now and become part of a team that combines technology, creativity, and customer focus to set the standard in online printing.</p><p>Find more <a href="https://www.arbeitnow.fr/english-speaking-jobs">English Speaking Jobs in France</a> on Arbeitnow</a>