Disabled Veteran Solutions: Customer Advocate

<p> <strong>Headquarters:</strong> Camp Hill, Pennsylvania, United States <br /><strong>URL:</strong> <a href="https://disabledveteransolutions.isolvedhire.com">https://disabledveteransolutions.isolvedhire.com</a> </p> <p>Ready for a mission that truly matters?</p> <p>Join Disabled Veteran Solutions (DVS) as a Customer Care Advocate</p> <p>Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advocates to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.</p> <p>The Mission</p> <p>Position Details</p> <ul> <li>Job Type: Full-time, remote</li> <li>Set Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 9:00 PM (Eastern Time)</li> <li>Training: Comprehensive 7-week orientation with full training and ongoing support</li> <li>Environment: 100% remote work opportunity</li> </ul> <p>Requirements</p> <ul> <li>Excellent active listening and problem-solving skills</li> <li>Ability to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and empathetic tone</li> <li>A genuine passion for improving the lives of others</li> <li>Must have advanced technical capability</li> </ul> <p>Requirements</p> <ul> <li>High school diploma or equivalent (College degree preferred)</li> <li>Minimum of 1 year of Remote Working Experience in insurance operations, medical or technical related role or a related field</li> <li>Advanced Proficiency with various web-based platforms and tools</li> <li>Strong attention to detail and organizational skills</li> <li>Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.</li> </ul> <p>Preferred Experience</p> <ul> <li>Experience in healthcare, insurance, social work, or mental health</li> <li>Familiarity with medical terminology and health benefit plans</li> <li>Proven success in remote customer facing role, especially in complex, high-volume environments</li> </ul> <p>Why you'll love working with DVS:</p> <ul> <li>Competitive compensation and comprehensive benefits</li> <li>Opportunities for professional growth and development</li> <li>A supportive, inclusive, veteran-owned organization committed to excellence and service</li> </ul> <p>If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.</p> <p>Apply today and join DVS, where your mission meets your purpose. Position details:</p> <ul> <li>Schedule: 8-hour shift. Must have availability from 8:00 AM to 9:00 PM (Eastern Time)</li> <li>Training: 8:00 AM – 4:30 PM (Eastern Time).</li> <li>Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.</li> </ul> <p>&nbsp;</p> <p>A pre-employment drug screening and criminal background check are required prior to employment.</p> <p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/disabled-veteran-solutions-customer-advocate">https://weworkremotely.com/remote-jobs/disabled-veteran-solutions-customer-advocate</a></p>