Executive Assistant, Enterprise Deployment

<h2>About ElevenLabs</h2> <p>ElevenLabs is an AI research and product company transforming how we interact with technology.</p> <p>We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.<br />We have expanded from voice into three main platforms:</p> <ul> <li> <p>ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</p> </li> <li> <p>ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</p> </li> <li> <p>ElevenAPI gives developers access to our leading AI audio foundational models.</p> </li> </ul> <p>Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.</p> <h2>How we work</h2> <ul> <li> <p><strong>High-velocity: </strong>Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</p> </li> <li> <p><strong>Impact not job titles: </strong>We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.</p> </li> <li> <p><strong>AI first:</strong> We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.</p> </li> <li> <p><strong>Excellence everywhere: </strong>Everything we do should match the quality of our AI models.</p> </li> <li> <p><strong>Global team: </strong>We prioritize your talent, not your location.</p> </li> </ul> <h2>What we offer</h2> <ul> <li> <p><strong>Innovative culture:</strong> You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.</p> </li> <li> <p><strong>Growth paths: </strong>Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</p> </li> <li> <p><strong>Learning &amp; development</strong>: ElevenLabs proactively supports professional development through an annual discretionary stipend.</p> </li> <li> <p><strong>Social travel</strong>: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</p> </li> <li> <p><strong>Annual company offsite: </strong>Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</p> </li> <li> <p><strong>Co-working</strong>: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.</p> </li> </ul> <h2><strong>About the role</strong></h2> <p>ElevenLabs moves fast - and our Enterprise Deployment team sits at the sharpest edge of that speed. Responsible for deploying AI agents into production across the world's largest enterprises, the team has grown from 4 to over 50 people in the last twelve months and operates across every major geography.</p> <p>This is a high-trust, hands-on role for someone who thrives in technically complex, fast-moving environments and takes genuine ownership of the details that keep senior leaders and their teams running at their best.</p> <p>You will be the operational backbone for the person who leads Enterprise Deployment - managing calendars, coordinating across time zones and enterprise customer relationships, handling travel, and owning the day-to-day administrative tasks that allow the team to focus on what matters most: deploying world-class AI agents and growing a high-performing global team.</p> <p>In this role, you will:</p> <ul> <li> <p>Manage complex, fast-moving calendars for the leader of Enterprise Deployment and provide scheduling and coordination support across the broader team</p> </li> <li> <p>Own travel logistics end-to-end: flights, accommodation, ground transport, and detailed itineraries across multiple time zones - including customer onsite visits across the US, Europe, and Asia</p> </li> <li> <p>Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts</p> </li> <li> <p>Coordinate seamlessly with internal teams and external stakeholders, including enterprise customers, C-suite partners, and government and regulated industry contacts</p> </li> <li> <p>Build structure, processes, and systems that scale - including operational documentation, vendor coordination, and team logistics for a 50+ person distributed team</p> </li> <li> <p>Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping stakeholders aligned without being asked</p> </li> </ul> <h2><strong>Requirements</strong></h2> <ul> <li> <p>Past experience in executive assistant roles, ideally supporting a senior technical or commercial leader in a fast-moving, high-growth environment</p> </li> <li> <p>Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders simultaneously</p> </li> <li> <p>Exceptional communication skills, with the confidence to interact with a wide range of stakeholders - from Fortune 500 executives and government contacts to vendors and internal teams</p> </li> <li> <p>High emotional intelligence and discretion - trusted with sensitive commercial and interpersonal information, and able to navigate complex situations with maturity</p> </li> <li> <p>Fluency with AI tools to help improve the quality and speed of work (e.g. Claude or ChatGPT)</p> </li> </ul> <h2><strong>Location</strong></h2> <p>This role will require you to be based in London, with the ability to travel into the office as required.</p> <p>#LI-Remote</p>