Forward Deployed Engineer

<h3>About the Role</h3><p style="min-height:1.5em">We're a fast-growing, seed-stage AI startup automating inside sales processes — quoting, order handling, and product matching — for distributors and manufacturers. Our platform integrates deeply into enterprise ERP and CRM systems (including SAP and Oracle) and is trusted by a growing number of customers across industries like HVAC, electrical, and building materials.</p><p style="min-height:1.5em">As a <strong>Forward Deployed Engineer</strong>, you'll be the critical technical bridge between our AI product and its real-world deployment inside complex enterprise environments. You'll own the full implementation lifecycle — from sales handoff to go-live — working directly with customers every day while feeding insights back to the core engineering team. This is a high-ownership, high-impact role at the intersection of engineering, product, and customer success.</p><h3>What You'll Do</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own end-to-end technical implementation of customer deployments, from initial handoff through go-live.</p></li><li><p style="min-height:1.5em">Configure and fine-tune AI models for customer-specific use cases, including prompt engineering and model behavior adjustments.</p></li><li><p style="min-height:1.5em">Structure customer data and build system integrations with platforms like SAP and various REST/GraphQL APIs.</p></li><li><p style="min-height:1.5em">Interpret unstructured RFQs (PDFs, emails, Excel files) and translate them into automated quoting workflows.</p></li><li><p style="min-height:1.5em">Develop prototypes to demonstrate new features or solve emerging customer problems, then evolve them into scalable solutions.</p></li><li><p style="min-height:1.5em">Engage daily with technical users and senior business stakeholders to translate real pain points into engineering decisions.</p></li><li><p style="min-height:1.5em">Act as the voice of the customer internally, surfacing product gaps and patterns to the core engineering team.</p></li></ul><h3>What We're Looking For</h3><p style="min-height:1.5em"><strong>Required:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Native fluency in <strong>German</strong> (non-negotiable).</p></li><li><p style="min-height:1.5em">Strong full-stack engineering skills — comfortable with <strong>Python, React, TypeScript, SQL</strong>, and APIs across frontend, backend, and data pipelines.</p></li><li><p style="min-height:1.5em">Proven experience delivering customer-facing software deployments and gathering client requirements.</p></li><li><p style="min-height:1.5em">Hands-on experience with system integrations: ERP systems, REST/GraphQL APIs, webhooks, or B2B SaaS implementations.</p></li><li><p style="min-height:1.5em">Ability to wrangle messy, inconsistent real-world data and establish reliable structures quickly.</p></li><li><p style="min-height:1.5em">Practical experience with <strong>LLMs, AI agents, and prompt engineering</strong>, with ability to adapt model behavior to specific domains.</p></li><li><p style="min-height:1.5em">Excellent written and verbal communication skills — able to explain complex technical concepts to diverse audiences.</p></li><li><p style="min-height:1.5em">High agency and ownership mindset; proactively identifies and drives solutions without needing explicit direction.</p></li><li><p style="min-height:1.5em">Comfortable with ambiguity, imperfect data, and legacy systems; scrappy and resourceful problem-solver.</p></li><li><p style="min-height:1.5em">Willingness to work <strong>on-site in Munich</strong> with a high-intensity work ethic.</p></li></ul><p style="min-height:1.5em"><strong>Nice to Have:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Familiarity with AI/ML concepts and reinforcement learning, particularly product-matching engines.</p></li><li><p style="min-height:1.5em">Background in distribution, manufacturing, or industrial sales technology.</p></li></ul><h3>Compensation &amp; Benefits</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Salary:</strong> €90,000 – €200,000 annually, depending on experience.</p></li><li><p style="min-height:1.5em">Opportunity to make a direct, lasting impact at an early-stage company in a high-growth market.</p></li><li><p style="min-height:1.5em">Work closely with a lean, high-caliber team with backgrounds spanning top consulting firms, enterprise software, and applied research.</p></li></ul><h3>Location</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Munich, Germany</strong> — on-site.</p></li><li><p style="min-height:1.5em">Visa sponsorship is <strong>not available</strong>; candidates must have the right to work in Germany.</p></li></ul><p>Find <a href="https://www.arbeitnow.com">Jobs in Germany</a> on Arbeitnow</a>