Forward Deployed Engineer (UK)

<h1>About fonio</h1><p style="min-height:1.5em"><strong>We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.</strong></p><p style="min-height:1.5em">Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products.<br />We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.<br />Join one of <strong>Europe’s fastest-growing companies</strong>.</p><p style="min-height:1.5em"></p><h2>Your Role</h2><p style="min-height:1.5em">As a <strong>Forward Deployed Engineer</strong> for our for our <em>UK market</em>, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.</p><p style="min-height:1.5em"><br />You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across <em>the UK market</em>.<br /></p><h2>What you'll do</h2><p style="min-height:1.5em"><br />• Capture customer requirements and translate them into concrete implementation plans<br />• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails<br />• Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)<br />• Develop smaller features and glue code to cleanly map customer cases<br />• Debug under production conditions: calls, flows, edge cases, fast fixes<br />• Build reusable templates and deployment playbooks to make setups scalable<br />• Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete</p><h2><br /><strong>Who we're looking for</strong></h2><p style="min-height:1.5em"><br />• Solid coding skills: you can implement independently, not just configure<br />• Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes)<br />• Workflow thinking: translate complex processes into robust, testable flows<br />• Experience with APIs, webhooks, auth, and common integration patterns<br />• Cloud fundamentals: deployments, observability, debugging in production<br />• Highly pragmatic working style: ship fast, make it stable, iterate<br />• Bonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR<br />• <em><strong>English </strong></em>at native or near-native level<br /></p><h2>What we offer</h2><p style="min-height:1.5em"><br />• Competitive salary: <em><strong>£60,000–£95,000</strong></em> per year<br />• <strong>100% Focus Time</strong> (no regular meetings)<br />• <strong>Unlimited budget</strong> when the ROI is right<br />• Extreme <strong>speed</strong> (we ship almost daily)<br />• Thousands of enthusiastic customers building the product together with us</p><p style="min-height:1.5em"><br /><strong>Hiring Process</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">25 min intro</p></li><li><p style="min-height:1.5em">30 min deep dive with CTO &amp; Co-Founder Matthias</p></li><li><p style="min-height:1.5em">20 min culture fit with one of our founders</p></li></ul><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>