Fraud Investigator

<h2>About Lendable</h2><p style="min-height:1.5em">Lendable is on a mission to build the world's best technology to help people get credit and save money.<strong> </strong>We're building one of the world’s leading fintech companies and are off to a strong start:</p><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">One of the UK’s newest unicorns with a team of just over 700 people</p></li><li><p style="min-height:1.5em">Among the<strong> fastest-growing tech</strong> companies in the UK</p></li><li><p style="min-height:1.5em">Profitable since <strong>2017</strong></p></li><li><p style="min-height:1.5em">Backed by top investors including <strong>Balderton Capital </strong>and<strong> Goldman Sachs</strong></p></li><li><p style="min-height:1.5em"><strong>Loved by customers</strong> with the best reviews in the market (4.9 across 10,000s of reviews on <a target="_blank" rel="noopener noreferrer nofollow" href="https://uk.trustpilot.com/review/lendable.co.uk"><u>Trustpilot</u></a>)</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em">So far, we’ve rebuilt the Big Three consumer finance products from scratch:<strong> loans, credit cards and car finance</strong>. We get money into our customers’ hands in minutes instead of days.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks <strong>with dated systems and painful processes.</strong></p><p style="min-height:1.5em"></p><h2>Join us if you want to</h2><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Take ownership </strong>across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1</p></li><li><p style="min-height:1.5em"><strong>Work in small teams of exceptional people,</strong> who are relentlessly resourceful to solve problems and find smarter solutions than the status quo</p></li><li><p style="min-height:1.5em"><strong>Build the best technology in-house</strong>, using new data sources, machine learning and AI to make machines do the heavy lifting</p></li></ol><p style="min-height:1.5em"></p><h2><strong>About the role:</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You’ll conduct <strong>important fraud checks</strong> into new applicants and existing customers, as well as more <strong>detailed investigations</strong>.</p></li><li><p style="min-height:1.5em">You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.</p></li><li><p style="min-height:1.5em">You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.</p></li><li><p style="min-height:1.5em"> You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>Your team’s objectives</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Protect </strong>our customers and society, by <strong>preventing fraud and financial crime</strong>.</p></li><li><p style="min-height:1.5em">Comply with fraud and financial crime regulations and company policy.</p></li><li><p style="min-height:1.5em">Minimise customer and applicant friction through <strong>skilled and timely decisions</strong>.</p></li><li><p style="min-height:1.5em">Identify opportunities for <strong>product</strong> and <strong>process improvement</strong>.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>How you’ll impact those objectives</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You’ll conduct <strong>fraud investigations </strong>around scams and application fraud.</p></li><li><p style="min-height:1.5em">You’ll <strong>utilise fraud systems </strong>and intelligence sources to make case decisions.</p></li><li><p style="min-height:1.5em">You’ll <strong>report fraud</strong> to organisations such as Cifas.</p></li><li><p style="min-height:1.5em">You’ll support new <strong>application checks </strong>and<strong> existing customer monitoring</strong> to proactively prevent fraud.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>What do you need to succeed in this role?</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Excellent written and verbal English communication.</p></li><li><p style="min-height:1.5em">Great organisation skills, comfortable with working in a fast-paced environment.</p></li><li><p style="min-height:1.5em">Ability to work independently and take ownership of cases.</p></li><li><p style="min-height:1.5em">Keen to self-develop and stay informed about current industry fraud trends.</p></li><li><p style="min-height:1.5em">Have an analytical mindset with a good attention to detail.</p></li><li><p style="min-height:1.5em">Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>The interview process</strong></h2><p style="min-height:1.5em">We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:</p><p style="min-height:1.5em">1) A 15 minute Cognitive Assessment</p><p style="min-height:1.5em">2) A 30 minute call with a member of the Talent team</p><p style="min-height:1.5em">3) On-Site Interview and Assessment with the Fraud Investigations Manager</p><p style="min-height:1.5em">4) Remote Interview with the Head of Fraud &amp; Financial Crime</p><p style="min-height:1.5em"></p><h2>Life at Lendable</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Winning team: </strong>the opportunity to scale up one of the world’s most successful fintech companies</p></li><li><p style="min-height:1.5em"><strong>Flexible working: </strong>flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites</p></li><li><p style="min-height:1.5em"><strong>Socials &amp; connection: </strong>opportunities and events to come together, socialise, and get to know each other beyond the office walls</p></li><li><p style="min-height:1.5em"><strong>Health coverage:</strong> support for your physical and mental wellbeing, including private health cover</p></li><li><p style="min-height:1.5em"><strong>Retirement &amp; savings:</strong> long-term financial wellbeing through retirement savings plans</p></li><li><p style="min-height:1.5em"><strong>Employee referral programme:</strong> earn a competitive bonus when you refer successful new team members</p></li><li><p style="min-height:1.5em"><strong>Office meals &amp; snacks:</strong> enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations</p></li><li><p style="min-height:1.5em"><strong>Sustainable commuting:</strong> cycle-to-work and electric vehicle salary sacrifice schemes available in select locations</p></li></ul><p style="min-height:1.5em"><em><strong>Please note:</strong> The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.</em></p><p style="min-height:1.5em">Check out our <a target="_blank" rel="noopener noreferrer nofollow" href="https://blog.lendable.co.uk/"><u>blog</u></a>!</p><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>