About this job
<h2>About ElevenLabs</h2><p style="min-height:1.5em">ElevenLabs is an AI research and product company transforming how we interact with technology.</p><p style="min-height:1.5em">We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.<br /><br />We have expanded from voice into three main platforms:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</p></li><li><p style="min-height:1.5em">ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</p></li><li><p style="min-height:1.5em">ElevenAPI gives developers access to our leading AI audio foundational models.</p></li></ul><p style="min-height:1.5em">Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.</p><p style="min-height:1.5em"></p><h2>How we work</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>High-velocity: </strong>Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</p></li><li><p style="min-height:1.5em"><strong>Impact not job titles: </strong>We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.</p></li><li><p style="min-height:1.5em"><strong>AI first:</strong> We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.</p></li><li><p style="min-height:1.5em"><strong>Excellence everywhere: </strong>Everything we do should match the quality of our AI models.</p></li><li><p style="min-height:1.5em"><strong>Global team: </strong>We prioritize your talent, not your location.</p></li></ul><p style="min-height:1.5em"></p><h2>What we offer</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Innovative culture:</strong> You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.</p></li><li><p style="min-height:1.5em"><strong>Growth paths: </strong>Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</p></li><li><p style="min-height:1.5em"><strong>Learning & development</strong>: ElevenLabs proactively supports professional development through an annual discretionary stipend.</p></li><li><p style="min-height:1.5em"><strong>Social travel</strong>: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</p></li><li><p style="min-height:1.5em"><strong>Annual company offsite: </strong>Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</p></li><li><p style="min-height:1.5em"><strong>Co-working</strong>: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.</p></li></ul><h2><strong>About the role</strong></h2><p style="min-height:1.5em"></p><p style="min-height:1.5em">First impressions matter - especially at a company growing as fast as ElevenLabs. As our dedicated onboarding owner, you'll be responsible for the end-to-end new joiner experience globally: from the moment an offer is signed to the point a new hire is fully ramped and connected to the company. You'll partner across People, Talent, Finance, IT, and the broader business to design a globally consistent onboarding journey that reflects who we are - high-velocity, ambitious, and caring. This is a systems-building role: you'll create the infrastructure that ensures every new joiner, in every timezone, hits the ground running.</p><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own the global onboarding program end-to-end - pre-boarding communications, first day experience, first-30/60/90 day frameworks and onboarding feedback.</p></li><li><p style="min-height:1.5em">Partner with People Operations & IT to ensure all operational onboarding steps (system access, equipment, compliance documentation) are completed seamlessly across every region. </p></li><li><p style="min-height:1.5em">Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program.</p></li><li><p style="min-height:1.5em">Design and maintain onboarding materials - welcome tasks, wiki documentation, Leads resources - that stay current as the company evolves. </p></li><li><p style="min-height:1.5em">Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics. </p></li></ul><p style="min-height:1.5em"></p><h2><strong>Requirements</strong></h2><p style="min-height:1.5em">We do not require any formal experience, certifications or degrees. Instead we are seeking individuals who can demonstrate impact in fast-moving environments. We do require:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company, ideally with a global or multi-regional workforce.</p></li><li><p style="min-height:1.5em">Strong operational instincts - you enjoy building processes that scale, not just one-off experiences.</p></li><li><p style="min-height:1.5em">Highly organised with excellent attention to detail; you can manage multiple simultaneous new joiner cohorts without anything slipping. </p></li><li><p style="min-height:1.5em">Collaborative and empathetic communicator - you understand that great onboarding is as much about how people feel as what they know. </p></li></ul><p style="min-height:1.5em">We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.</p><p>Find <a href="https://www.arbeitnow.co.uk">Jobs in United Kingdom</a> on Arbeitnow</a>