Growth Account Executive / Account Manager

<p><span style="color:#000000">Are you energized by growing existing business, building relationships, and finding hidden opportunities in a large portfolio? Do you enjoy combining structure and process with commercial instincts, and using AI to work smarter? At AIHR, we’re looking for a </span><strong><span style="color:#000000">Growth Account Executive / Account Manager</span></strong><span style="color:#000000"> to take ownership of a global client base and help us expand our footprint with the world’s leading companies.</span></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">About AIHR</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Founded in 2016 with the mission to future-proof HR, the </span><u><a rel="noopener" target="_blank" href="https://www.aihr.com/"><span style="color:#0563C1">Academy to Innovate HR (AIHR)</span></a></u><span style="color:#000000"> has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">We are an international team of 100+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players.</span></p><p><span style="color:#000000">Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role.</span></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">Role and Responsibilities</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">As a </span><strong><span style="color:#000000">Growth Account Executive / Account Manager</span></strong><span style="color:#000000">, you are tasked with retaining and growing existing clients. That includes conducting meetings, demos, negotiations, and value-building. You will work on a portfolio which includes approximately ±175 clients primarily in the Mid-Market segment (1,000 to 5,000 employees), who spend on average around 8.5k € ARR with us, though actual deal sizes vary, with some larger accounts (25k € +) included. This portfolio includes some well-known brands, as well as more locally known organizations. These clients are based around the world in different industries. What these clients have in common is that they are all developing their HR teams with us.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">You are tasked with evangelizing our latest product offerings and services, including our AI programs that help HR teams build AI skills. And by doing so, you will drive your pipeline growth. With 175 accounts, you can't give every client the same amount of time. That's why you use AI tools to research accounts, prepare for meetings, and spot expansion signals across your portfolio, so more of your time goes to conversations with clients. In this role you will be working together closely with our Learning Consulting (Customer Success) team.</span></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">About our Market</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Reports state that the global e-learning market was worth USD 215 billion in 2021. Moreover, it is estimated to reach an expected value of USD 645 billion by 2030 at a CAGR of 13% during the forecast period (2022–2030). We’ve grown from €0 to €10M in revenue in 6 years, bootstrapped. And 80% of our sales team hit their targets. AIHR is currently trailblazing the path in HR-specific e-learning. You can be a part of that.</span></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">On a typical day</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">You arrive at our 20th-floor HQ in Rotterdam, just across from Central Station, in the morning. After a brief chat with your colleagues, you grab a cup of coffee, start your computer, check your calendar for any last-minute changes, and prepare the day around the calls you have planned with your customers, and internal meetings with colleagues. For each client call, you ask your custom GPT for a quick account brief based on HubSpot/Gong data, platform usage, and notes from past calls.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Then, you review a report that Silvia from the product team has shared with you. A few weeks ago, you got the idea that clients who download resources to assess their AI-maturity and who have larger HR teams might be interested in our new AI Boot Camp offering. You used AI to cross-reference those downloads with HR team size in HubSpot and build a target list. You outlined this hypothesis in a short business case you pitched to Emilie, your manager, who agreed. We’ve been running a campaign on this topic with our marketing team. Now some clients want to talk! You discuss the campaign results with your peers Jessica, Max and Filip.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Rik, our in-house chef, serves lunch, and you enjoy it with the wider sales team. Next, you have a few 30-minute client meetings in a row, followed by admin. You open HubSpot (our CRM) and go through your daily tasks. Next, you work on a proposal for a client you spoke with the day before. You use AI to draft a first version tailored to the goals they shared on the call, then sharpen it yourself. You also prepare another client presentation.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">You use our tool Gong to review parts of the call you had earlier because you applied some tactics you learned in training on SPICED last month. Gong's AI summary points you straight to the moments that matter. You share relevant parts of the call with Emilie as part of your development plan (everyone at AIHR has one, as hunger to grow is one of our core values). Before you know it, it’s the end of the day.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Luckily, it’s the last Friday of the month, a social gathering! This is when the whole team comes together to celebrate our successes (we have many!), eat something, drink, and get to know each other outside of work.</span></p> <br> <p><strong><span style="color:#000000">Who you are</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">We’re looking for someone positive, resilient, and curious, a true relationship builder with excellent communication skills, and someone who is not afraid to fail.</span></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">The ideal candidate has the following:</span></p><ul><li><p><span style="color:#000000">Minimum 3+ years experience in a closing role;</span></p></li><li><p><span style="color:#000000">Experience with successfully owning at least 1,5 million € portfolio and/or closing 25 k € deals at mid-market companies;</span></p></li><li><p><span style="color:#000000">Experience renewing </span><strong><span style="color:#000000">and</span></strong><span style="color:#000000"> growing clients;</span></p></li><li><p><span style="color:#000000">Experience using generative AI tools (e.g., ChatGPT, Gemini) for tasks like account research, meeting prep, proposal writing, and workflow automation is essential;</span></p></li><li><p><span style="color:#000000">The ability to talk credibly with HR leaders about how AI is changing their function;</span></p></li><li><p><span style="color:#000000">A relentless drive to win, with the courage to hold clients accountable;</span></p></li><li><p><span style="color:#000000">Commercially assertive - never a pushover, always pushing for the close;</span></p></li><li><p><span style="color:#000000">A shark’s instinct for the deal: sensing opportunities and going for them without hesitation;</span></p></li><li><p><span style="color:#000000">Excellent written and verbal English skills;</span></p></li><li><p><span style="color:#000000">A talent for hypothesis-based thinking;</span></p></li><li><p><span style="color:#000000">Track record of continuously overachieved targets;</span></p></li><li><p><span style="color:#000000">An exceptional sense of responsibility;</span></p></li><li><p><span style="color:#000000">Experience working for a fast-growing organization;</span></p></li><li><p><span style="color:#000000">A sixth sense for commercial opportunities;</span></p></li><li><p><span style="color:#000000">Knowledge of WinningByDesign is a plus;</span></p></li><li><p><span style="color:#000000">Affinity with E-Learning and/or HR is a plus.</span></p></li></ul><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">We offer</span></strong></p><p style="min-height: 1.7em;"></p><ul><li><p><span style="color:#000000">A key role in shaping the education of tens of thousands of Human Resource professionals from all over the world through our courses;</span></p></li><li><p><span style="color:#000000">Benchmarked compensation;</span></p></li><li><p><span style="color:#000000">The opportunity to shape your day-to-day work;</span></p></li><li><p><span style="color:#000000">A personal development plan with a structured path toward your next promotion;</span></p></li><li><p><span style="color:#000000">Flexible working hours &amp; working from home arrangements after your onboarding;</span></p></li><li><p><span style="color:#000000">A high degree of autonomy in a vibrant, result-driven, inclusive, and international team;</span></p></li><li><p><span style="color:#000000">A key role in a fast-growing scale-up company;</span></p></li><li><p><span style="color:#000000">A beautiful office right across Rotterdam Central Station (Millennium Tower) and a brand new office in Amsterdam;</span></p></li><li><p><span style="color:#000000">26 paid holidays per year + 1 extra day for every year you work here + you can exchange any 2 public holiday days for 2 other days of your choice;</span></p></li><li><p><span style="color:#000000">Pension plan;</span></p></li><li><p><span style="color:#000000">5 Mental health days per year;</span></p></li><li><p><span style="color:#000000">Access to OpenUp mental health platform;</span></p></li><li><p><span style="color:#000000">Personal development budget, training, and we pay for the books you read!</span></p></li><li><p><span style="color:#000000">All public transport expenses covered (NS Business Card);</span></p></li><li><p><span style="color:#000000">MacBook + all other equipment you need to do your work;</span></p></li><li><p><span style="color:#000000">Daily lunch prepared by a chef, weekly drinks, and fun team activities;</span></p></li><li><p><span style="color:#000000">Free access to the office gym.</span></p><p style="min-height: 1.7em;"></p></li></ul><p><span style="color:#000000">Get a taste of the AIHR experience and check out our </span><u><a rel="noopener" target="_blank" href="https://rise.articulate.com/share/v8zDMVkeJnHAAmjshsEJFlqS1CDSlYs1#/"><span style="color:#0563C1">AIHR Benefits Guide</span></a></u><span style="color:#000000">!</span></p><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">Apply for the job</span></strong></p><p style="min-height: 1.7em;"></p><p><span style="color:#000000">Are you excited to become our </span><strong><span style="color:#000000">Growth Account Executive / Account Manager</span></strong><span style="color:#000000">? Then we'd love to hear from you! We are looking to hire for this role as soon as we find an eligible candidate.</span></p><p style="min-height: 1.7em;"></p><p><strong><span style="color:#000000">P.S.</span></strong><span style="color:#000000"> Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women tend to only apply when they meet 100% of them. So if you think you have what it takes, but don't necessarily meet every single point above, please still apply. We'd love to consider you and see if you could be a great fit.</span></p><p>Find <a href="https://www.arbeitnow.nl">Jobs in Netherlands</a> on Arbeitnow</a>