Head of Enterprise and Strategic Accounts

<p style="min-height:1.5em"><strong>About SINGU</strong></p><p style="min-height:1.5em"></p><p style="min-height:1.5em">At <strong>SINGU</strong>, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become <strong>Europe’s leading platform </strong>for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios — empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em"><strong>Our unified CAFM platform</strong> already powers the daily operations of <strong>over 250 million m² of real estate worldwide</strong>, supporting more than <strong>500,000 professionals.</strong> Following our union with the UK’s <strong>Micad</strong> and Germany’s <strong>net-haus,</strong> we now help manage <strong>100,000+ buildings</strong> across <strong>35+ countries</strong> — and we’re just getting started.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">Backed by a leading growth equity investor, we’re scaling rapidly and partnering with global leaders such as<strong> Prologis, ECE, CTP, Hillwood,</strong> <strong>Logicor, GLP, and Unibail-Rodamco-Westfield.</strong> As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: <strong>adaptability, collaboration, and client focus.</strong></p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">If you’re ready to help build Europe’s leading platform for property operations — and make a tangible impact on how the real estate industry works —<strong> join SINGU and be part of this transformation.</strong></p><p style="min-height:1.5em"></p><h2><strong>About the role</strong></h2><p style="min-height:1.5em"></p><p style="min-height:1.5em">You will lead SINGU’s enterprise business on both sides of the number: winning the large, multi-country property owners, operators and facilities management organisations that do not yet work with us, and growing the ones that already do. Four direct reports: two Global Account Executives on new logo acquisition, two Global Account Managers on expansion across our largest existing customers. With a team of this size you lead from inside the deals, not above them.</p><p style="min-height:1.5em"></p><h2><strong>Why SINGU</strong></h2><p style="min-height:1.5em"></p><p style="min-height:1.5em">SINGU is building a leading international property operations platform. We support more than 250 million square metres of property, retain over 98% of our customers, profitable and growing at double digits year on year with backing from K1 Investment Management.</p><p style="min-height:1.5em">Our customers already include seven of Europe’s ten largest logistics platforms, the five leading global commercial real estate advisers and 17 of Europe’s top 20 facilities management providers.</p><p style="min-height:1.5em"></p><h2><strong>What To Expect</strong></h2><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">A resourced team of four and a defined universe of enterprise accounts, existing and target.</p></li><li><p style="min-height:1.5em">Ownership of both numbers: <strong>new-logo ARR</strong> and <strong>expansion ARR</strong> across the strategic base.</p></li><li><p style="min-height:1.5em">A newly formed function: segmentation, coverage, account planning and deal governance are yours to define rather than inherit.</p></li><li><p style="min-height:1.5em">Direct access to the CRO and CEO, a seat in the commercial leadership team, and executive sponsorship you can deploy on your team’s deals.</p></li><li><p style="min-height:1.5em">Solution Consulting, Business Development, Marketing and Product behind the team.</p></li><li><p style="min-height:1.5em">A credible path into broader European or group commercial leadership as the enterprise business scales.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>What You Will Own</strong></h2><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>The Team and Its Number</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Deliver the combined enterprise number: <strong>new-logo ARR</strong> from the acquisition pair, <strong>expansion ARR</strong> and retention from the strategic accounts pair.</p></li><li><p style="min-height:1.5em">Design coverage: which accounts sit where, who owns what, and how credit is treated when a strategic account expands into a new country or a new logo lands in a regional patch.</p></li><li><p style="min-height:1.5em">Set and enforce the standard on qualification, deal strategy and forecast discipline. Coach inside live deals, not in pipeline reviews after the fact.</p></li><li><p style="min-height:1.5em">Recruit, onboard, develop a high performing team</p></li><li><p style="min-height:1.5em">Ramp new hires fast and write down what works, so the fifth and sixth sellers are quicker to productivity than the first four.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>New Business</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Ensure a named target-account universe exists, is properly worked, and carries a written point of view on why each account should change.</p></li><li><p style="min-height:1.5em">Hold the line on self-sourced pipeline. Business Development and Marketing contribute; they do not carry the team.</p></li><li><p style="min-height:1.5em">Engage personally on the largest and most complex pursuits: executive access, <strong>business case</strong>, commercial structure and negotiation.</p></li><li><p style="min-height:1.5em">Build the displacement motion against incumbent <strong>CAFM</strong> and <strong>IWMS</strong> platforms, in-house systems and entrenched spreadsheet processes.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Strategic Accounts</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Grow the existing enterprise base through country, portfolio, product and use-case expansion.</p></li><li><p style="min-height:1.5em">Insist on account plans with genuine whitespace analysis, executive relationship maps and sequenced priorities.</p></li><li><p style="min-height:1.5em">Distinguish real expansion from renewal uplift</p></li><li><p style="min-height:1.5em">Surface renewal and relationship risk early, working with Customer Success on health and value realisation. Adoption sits with them; the commercial outcome sits with you.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Commercial Leadership and Governance</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Produce a forecast for the whole function that survives line-by-line scrutiny.</p></li><li><p style="min-height:1.5em">Deploy CEO and CRO sponsorship where it changes an outcome.</p></li><li><p style="min-height:1.5em">Build executive alignment between SINGU’s leadership and customer leadership across the top accounts.</p></li><li><p style="min-height:1.5em">Feed competitive, pricing and market intelligence back into Product, Marketing and the wider commercial organisation.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>What Excellent Performance Looks Like</strong></h2><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">New-logo ARR and <strong>expansion ARR</strong> delivered against target, with neither propped up by the other</p></li><li><p style="min-height:1.5em"><strong>Net revenue retention</strong> across the strategic account base</p></li><li><p style="min-height:1.5em">Attainment distribution across the team, how many of the four hit target, not just the aggregate</p></li><li><p style="min-height:1.5em">Self-sourced pipeline share, and coverage built for the following year</p></li><li><p style="min-height:1.5em"><strong>Forecast accuracy</strong> against commit at team level</p></li><li><p style="min-height:1.5em">Time to first deal and to full productivity for new hires</p></li><li><p style="min-height:1.5em">Depth of executive relationships across the top accounts, measured by access rather than meetings held</p></li></ul><p style="min-height:1.5em"></p><h2><strong>What We’re Looking For</strong></h2><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">A sustained record of carrying and delivering a team number in <strong>enterprise SaaS</strong>, with attainment history you can talk through year by year.</p></li><li><p style="min-height:1.5em">Credibility as a closer before you were a leader.</p></li><li><p style="min-height:1.5em">Genuine experience of both motions, new logo acquisition and enterprise expansion.</p></li><li><p style="min-height:1.5em">Evidence of hiring, ramping and where necessary exiting enterprise sellers</p></li><li><p style="min-height:1.5em">A player-coach at this size of team: someone who wants to be in the room on the big deals.</p></li><li><p style="min-height:1.5em">Complex multi-country enterprise deals closed at six or seven-figure value, involving multiple stakeholders, procurement and IT security review.</p></li><li><p style="min-height:1.5em"><strong>MEDDICC</strong> or an equivalent framework used to run a team and inspect deals</p></li><li><p style="min-height:1.5em"><strong>CAFM</strong>, <strong>IWMS</strong>, facilities management, <strong>PropTech</strong> or real estate technology experience is an advantage, not a requirement.</p></li><li><p style="min-height:1.5em"><strong>Business-fluent English</strong>; a second European language is an advantage.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>Support, Package and Progression</strong></h2><p style="min-height:1.5em"></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Dedicated Solution Consulting, Business Development support and marketing programmes aimed at the enterprise segment.</p></li><li><p style="min-height:1.5em">An established customer base and proof points that open doors, plus CEO and CRO sponsorship.</p></li><li><p style="min-height:1.5em">Competitive salary with performance-related bonus tied to team delivery across both motions.</p></li><li><p style="min-height:1.5em"><strong>Base salary up to £135,000</strong> based on your experience, plus performance-related bonus.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em">If this role sounds like a good fit, we’d love to hear from you. Apply and help us build technology that supports critical operations every day.</p><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>