About this job
<h2>YOUR IMPACT - YOUR ROLE</h2>
<p>As our Intern in Operations (all genders), you will play an active role in keeping our daily business running smoothly. You will collaborate closely with cross-functional teams, acting as a key link between data, customer success, and provider support. By jumping into day-to-day coordination, spotting inefficiencies early on, and documenting evolving processes, you will directly contribute to scaling our services.</p>
<h2>In detail, you will take on the following tasks:</h2>
<ul>
<li>Operational Support: Support the ops team with day-to-day tasks across different areas of the business, coordinate workflows between teams (Data Reporting, Customer Success, Provider Support), flag bottlenecks, and execute ad-hoc projects.</li>
<li>Process Documentation: Structure, write, and update internal processes and SOPs as our workflows evolve; build clear playbooks and reference materials to keep the operations function organized.</li>
<li>Reporting & Tracking: Pull accurate reports, maintain operational dashboards and data logs, and ensure that key metrics are tracked, formatted, and delivered on time.</li>
</ul>
<h2>WHAT YOU NEED TO SUCCEED</h2>
<ul>
<li>Currently enrolled in a degree programme in Business Administration, Economics, or a related field. A specialisation in Operations is a plus.</li>
<li>Confident user of Google Workspace (Sheets, Docs, Slides) and Slack. Prior experience or familiarity with Figma is a plus.</li>
<li>Highly organized approach with strong attention to detail. You have a proactive attitude and do not wait to be told what needs doing.</li>
<li>A team player who is comfortable jumping between tasks and supporting different stakeholders in a dynamic environment.</li>
<li>Clear and precise written and verbal communication skills, with fluent English (C1/C2) and good German (B1/B2).</li>
</ul>
<h2>WHAT YOU CAN EXPECT FROM US</h2>
<ul>
<li>Impact and Development: Hands-on personal development opportunities, direct mentoring, and collaboration within an international team of experts.</li>
<li>Multicultural Team: A diverse working environment that promotes different perspectives, professional exchange, tolerance, and mutual ideas.</li>
<li>Mobile Work Policy: Flexible working options, including the freedom to work from other European countries from time to time.</li>
</ul>
<h2>APPLY NOW</h2>
<p>If this role sounds like you, then send us your application documents, including your availability and salary expectations. You are welcome to omit the application photo.<br>
We would like to encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us, your personality and motivation are just as important as your professional qualifications.<br>
We welcome applicants from all backgrounds, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, or disability.</p>
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