Language Quality Manager

<p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="color: black;">About Welo Data</span></strong></p> <p>Welo Data,&nbsp;a Welo&nbsp;Global&nbsp;brand,&nbsp;is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally.&nbsp;They&nbsp;deliver&nbsp;the human&nbsp;judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts&nbsp;spans&nbsp;300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain&nbsp;expertise&nbsp;enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and&nbsp;modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary&nbsp;identity&nbsp;and fraud-prevention framework. Built to&nbsp;maintain&nbsp;data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is&nbsp;accurate, traceable, and culturally grounded. <a rel="noopener" href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.welocalize.com%2Fl%2F976893%2F2024-12-17%2F71svf&amp;data=05%7C02%7Cjavier.campos%40welocalize.com%7C1b575b5698404ee7782f08de9eed676e%7Cd41d420e62654ec2aeb75869659e3fe2%7C0%7C0%7C639122939649140669%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iy3MOam30cJOzUWzSDKfOM3Cy70%2FlirDUZ5TfVp13wI%3D&amp;reserved=0"><em>welodata.ai</em></a>  &nbsp;</p><p><br></p><h3>Overview</h3> <p>As a Language Quality Manager, you will support a key client by ensuring that localized content meets the highest linguistic, cultural, and quality standards. This role operates as part of a client-aligned, long-term engagement model, working closely with both client stakeholders and internal Welo Data teams.<br><br>You will collaborate with internal and external partners to oversee translation quality across multiple content types. The role requires the ability to work autonomously in a fast-paced, client-driven environment, communicate effectively with both technical and non-technical stakeholders, and continuously adapt to evolving tools, workflows, and client requirements.</p> <p>&nbsp;</p> <p><strong>Job Reference: #LI-JC1&nbsp;</strong></p>\n<p></p><p><br></p><b>Responsibilities</b><ul> <li data-pm-slice="1 1 []">Own the linguistic quality (language, tone, cultural appropriateness) of all localized content delivered for the assigned client under the Welo Data dedicated workforce model.</li> <li data-pm-slice="1 1 []">Act as a client-facing quality partner, aligning linguistic quality outcomes with client brand, voice, and product expectations.</li> <li data-pm-slice="1 1 []">Define, develop, and maintain linguistic assets (glossaries, style guides, terminology databases) aligned with client standards.</li> <li data-pm-slice="1 1 []">Perform Localization Quality Assurance (LQA) activities including testing, issue logging, triage, and resolution.</li> <li data-pm-slice="1 1 []">Track critical issues and provide regular status updates.</li> <li data-pm-slice="1 1 []">Review translated content across product, marketing, sales, and communications materials.</li> <li data-pm-slice="1 1 []">Consolidate and deliver linguistic feedback to external translators and vendors.</li> <li data-pm-slice="1 1 []">Support urgent or ad hoc translation and review requests when required.</li> <li data-pm-slice="1 1 []">Provide quality feedback during and after live product launches.</li> </ul><p><br></p><b>Ideal Candidate background</b><ul> <li data-pm-slice="1 1 []">BA/BS in Linguistics, Translation, or a related discipline.</li> <li data-pm-slice="1 1 []">Minimum of 4 years of experience in translation, editing, or linguistic review.</li> <li data-pm-slice="1 1 []">Experience with Smartling</li> <li data-pm-slice="1 1 []">Experience using Jira or similar bug-tracking tools.</li> <li>Familiarity with client products and platforms (e.g., SaaS or technology products).</li> <li data-pm-slice="1 1 []">Fluency in additional languages is a plus.</li> <li data-pm-slice="1 1 []">Understanding of Agile frameworks.</li> <li data-pm-slice="1 1 []">Knowledge of the software development lifecycle.</li> <li data-pm-slice="1 1 []">Excellent written and verbal communication skills.</li> <li data-pm-slice="1 1 []">Strong attention to detail and quality focus.</li> <li data-pm-slice="1 1 []">Ability to manage multiple priorities independently.</li> </ul><p><br></p><p></p>\n<br/><br/>Please mention the word **PEPS** and tag ROjox when applying to show you read the job post completely (#ROjox). 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