Lead IT Operations Engineer (gn)

<h2>Your mission</h2> <p>Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As <strong>Lead IT Operations Engineer (gn)</strong>, you will take on a central role within the Information Systems team and actively contribute to keeping our IT infrastructure scalable, secure, and future-proof. You will drive the shift from a support-driven IT organisation towards standardised, cloud-based, and largely automated processes – while building up the deputy function for the Head of Information Systems over time. If you enjoy taking ownership, moving things forward pragmatically, and working in a professional environment with short decision-making paths, you've come to the right place. Sounds good? We look forward to meeting you.</p> <ul> <li>You design, plan, implement, operate, and continuously develop complex Microsoft 365 and Azure configurations (SharePoint, Teams, Exchange, Entra, Azure) – including SSO/IdP, MFA, RBAC, Least Privilege, and Access Reviews</li> <li>You own Incident, Problem, and Change Management based on ITIL principles and ensure SLA compliance</li> <li>You independently handle IT security incidents, coordinate Incident Response (EDR, M365 Defender, Compliance Center), and collaborate closely with the SOC – with a focus on information security in line with ISO 27001</li> <li>You standardise, further develop, and automate IT operations processes in a cloud-only environment – including building automations and AI-supported supporting functions (self-service, workflow, scripting)</li> <li>You create and maintain technical documentation (systems, processes, permissions, projects), drive knowledge transfer, and establish sustainable deputy structures – with a long-term perspective as deputy Head of Information Systems</li> </ul> <h2>Your profile</h2> <ul> <li>You bring solid hands-on experience with Microsoft 365 and Azure (SharePoint, Teams, Exchange, Entra, Azure) and have independently planned, implemented, and operated complex M365 and cloud configurations</li> <li>You have a strong understanding of IT process standardisation and ITIL-based Incident, Problem, and Change Management</li> <li>You have experience in IT Security Operations and Incident Response (EDR, M365 Defender, Compliance Center) as well as foundational knowledge of ISO 27001</li> <li>You communicate confidently in German (C1-level) and can work in English (B2-level) in a professional context</li> <li>Ideally, you have experience with IT process automation (scripting, workflow automation, M365 automations), cloud-only strategies, and/or initial leadership responsibilities – and you bring an interest in AI-supported supporting functions</li> </ul> <h2>Why us?</h2> <ul> <li>You are part of our growth journey and can actively contribute to shaping processes and your own career path</li> <li>Work where you are most productive: maximum flexibility supported by our modern flex‑time model and Workation Policy</li> <li>We value open communication, honest feedback and collaboration at eye level</li> <li>Through Probonio, you receive a monthly €50 voucher of your choice – plus €60 annually for your birthday</li> <li>Strong conditions for your company pension scheme plus capital‑forming benefits</li> <li>And of course, you can lease up to two bicycles or e‑bikes through us</li> </ul> <p>We view diversity as an enrichment to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.</p> <p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>