About this job
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<div><span style="font-size: 10.5pt;">At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.</span></div>
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<div><span style="font-size: 10.5pt;">The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.</span></div>
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<div><span style="font-size: 10.5pt;">Our brand promise : closing the gap between brands and consumers.</span></div>
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<div><span style="font-size: 10.5pt;">Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. </span></div>
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<div><span style="font-size: 10.5pt;">It’s official: Bazaarvoice is a </span><a href="https://www.bazaarvoice.com/?page_id=32344&preview=true/#great-place-to-work" style="font-size: 10.5pt;" class="postings-link">Great Place to Work</a><span style="font-size: 10.5pt;"> in the </span><a href="https://www.bazaarvoice.com/blog/great-place-to-work-bazaarvoice/" style="font-size: 10.5pt;" class="postings-link">US</a><span style="font-size: 10.5pt;"> , </span><a href="https://www.bazaarvoice.com/blog/bazaarvoice-great-place-to-work-australia/?utm_campaign=voicestorm&utm_medium=social&utm_source=None&utm_content=fb87ed16-b1c4-44cf-b3d2-375d64f884a7" style="font-size: 10.5pt;" class="postings-link">Australia</a><span style="font-size: 10.5pt;">, </span><a href="https://www.bazaarvoice.com/blog/bazaarvoice-india-is-officially-a-great-place-to-work/" style="font-size: 10.5pt;" class="postings-link">India</a><span style="font-size: 10.5pt;">, Lithuania, France, Germany and the </span><a href="https://www.bazaarvoice.com/blog/great-place-to-work-uk/" style="font-size: 10.5pt;" class="postings-link">UK</a><span style="font-size: 10.5pt;">!</span></div><div><br></div><div>The Manager- Talent Acquisition will lead Bazaarvoice’s global team of Talent Acquisition Partners driving full-lifecycle recruitment across technical (Engineering, Product, AI), Revenue/GTM, and operational functions globally.</div>
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<div>Responsible for leading the development and delivery of Bazaarvoice’s Talent Acquisition strategy leveraging best practices and process improvements to attract, source, and deliver critical external talent into the organization and to retain top talent through internal mobility across all functions.</div>
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<div>Reporting to the VP- Global Talent Management, you will balance hands-on leadership with operational excellence - optimizing processes, building data-driven hiring strategies, and partnering closely with executive stakeholders to ensure we attract, hire, and retain high-performing talent accountable to our goals.</div>
<div> </div><br><strong>Key Responsibilities</strong><br><p style="margin-top: 0pt; margin-bottom: 10pt;"><span style="font-size: 11pt; font-family: Calibri, sans-serif;">The ideal candidate is agile, results-driven, and strategic as it pertains to the following:</span></p>
<h3 style="line-height: 1.2; margin-top: 14pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Calibri, sans-serif;">1. Team Leadership & Strategic Execution </span></strong></h3>
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<p style="line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Lead & Mentor:</span></strong><span style="font-size: 11pt;"> Directly manage and empower a global team of Talent Acquisition Partners, fostering a culture of high performance, accountability, continuous learning, and transparency ensuring hiring targets are met while maintaining high-quality standards.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">TA Champion:</span></strong><span style="font-size: 11pt;"> Serve as advocate for the Talent Acquisition team and its strategic value to the business - ensure focus for the Talent Acquisition team directly links with Bazaarvoice’s corporate priorities and demonstrate the value being driven for the business.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Workforce Alignment:</span></strong><span style="font-size: 11pt;"> Partner with the P&T COEs (Total Rewards, Systems, Operations, and Talent Management), P&T Business Partner team, Finance, and other key executive stakeholders to manage global headcount planning, talent forecasting, and resource allocation. Develop and implement recruitment strategies that align with business goals, partnering closely with them to understand current and future workforce needs.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt;">Agile Sourcing:</span></strong><span style="font-size: 11pt;"> Build proactive talent pipelines for high-priority and hard-to-fill roles (particularly across Revenue, Engineering, Product, and AI disciplines).</span></p>
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<h3 style="line-height: 1.2; margin-top: 14pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Calibri, sans-serif;">2. Process Modernization & Operational Excellence </span></strong></h3>
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<p style="line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">AI Driven Innovation & TA Modernization: </span></strong><span style="font-size: 11pt;">Embraces an "AI-first" mindset to continuously modernize, transform, and streamline the global talent acquisition function. Proactively partners with P&T Systems team and Business Application team to identify, test, and embed emerging AI tools, automation, and talent analytics into everyday recruitment operations to drive operational speed, improve candidate quality, and elevate candidate experience. Balances technological agility with sound human judgment - ensuring that TA processes scale efficiently, remain ethically sound, and directly align with Bazaarvoice’s broader strategic goals.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Scale & Simplify:</span></strong><span style="font-size: 11pt;"> Continuously evaluate and optimize our global recruitment workflows, tech stack, and vendor relationships to streamline operations and improve quality of hire and time-to-fill.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Data-Driven Insights:</span></strong><span style="font-size: 11pt;"> Establish, track, and leverage critical TA metrics (cost-per-hire, candidate conversion, funnel velocity, candidate experience, quality-of-hire) to inform decisions and report insights to executive leadership. Maintain and leverage Tableau dashboards to improve recruitment outcomes and hiring decisions.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Global Compliance:</span></strong><span style="font-size: 11pt;"> Ensure hiring processes across North America, EMEA, and APAC align with regional employment regulations, internal equity principles, and global compensation frameworks.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Industry Pulse: </span></strong><span style="font-size: 11pt;"> Provide benchmarking to stay informed of emerging industry trends, technological advancements, innovative recruitment practices, and market data to continuously evolve and innovate our talent acquisition approach, practices, and tooling.</span></p>
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<h3 style="line-height: 1.2; margin-top: 14pt; margin-bottom: 4pt;"><strong><span style="font-size: 12pt; font-family: Calibri, sans-serif;">3. Stakeholder Engagement & High-Performance Culture</span></strong></h3>
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<p style="line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Trusted Business Partner:</span></strong><span style="font-size: 11pt;"> Act as a strategic counsel to hiring managers and executive leadership (ELT level when needed), establishing clear SLAs, interview standards, and alignment on candidate selection criteria.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Accountability & Assessment:</span></strong><span style="font-size: 11pt;"> Implement rigorous competency-based structured interview frameworks that assess candidates against our core values and high-performance culture standards.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Employer Brand & Experience:</span></strong><span style="font-size: 11pt;"> Partner with Marketing to enhance Bazaarvoice’s external employer brand, ensuring a top-tier candidate journey from first touch to onboarding.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Diversity hiring initiatives: </span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Create, implement, and champion strategies that attract a diverse pool of candidates and promote an inclusive hiring environment.</span></p>
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</ul></ul></div></ul><br><strong>Minimum Requirements:</strong><br><div>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">7+ years</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> of progressive talent acquisition experience in fast-paced, high-growth SaaS or technology environments.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">3+ years</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> in a direct people management/leadership role leading remote or globally distributed talent acquisition teams, </span><em><span style="font-size: 11pt; font-family: Calibri, sans-serif;">strongly preferred</span></em><span style="font-size: 11pt; font-family: Calibri, sans-serif;">.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Bachelor's degree</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> in Human Resources, Business Administration, Psychology, or a related field, </span><em><span style="font-size: 11pt; font-family: Calibri, sans-serif;">strongly preferred</span></em><span style="font-size: 11pt; font-family: Calibri, sans-serif;">.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Global Recruitment Mastery:</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Proven track record running hiring models across North America, EMEA, and APAC.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Technical & GTM Recruiting Insight:</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Deep understanding of the talent landscape across Software Engineering, AI/ML, Product Management, and Enterprise SaaS Revenue/GTM teams</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;">Tech Stack Fluency:</span></strong><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Experience with Lever (ATS), Tableau (data visualization), Workday (HRIS), Metaview (AI powered recruitment / sourcing platform), and Goodtime.io (AI powered scheduling and candidate experience platform), Google Suite, and LinkedIn Recruiter (sourcing / branding / outreach) is required.</span></p>
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</ul></div><br><strong>Core Competencies & Leadership Style:</strong><br><div>
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<p style="line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">People-Centric Talent Leadership: </span></strong><span style="font-size: 11pt;">Builds high-performing, resilient teams through empathetic leadership, transparent communication, and continuous individual development - prioritizes the growth and empowerment of each team member by actively coaching, removing operational friction, and delegating ownership. Balances a caring, human-first approach with clear expectations - fostering an inclusive environment where individuals feel psychologically safe to innovate, take accountability, and realize their highest potential in service of organizational goals.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Discretion & Confidentiality:</span></strong><span style="font-size: 11pt;"> Demonstrates impeccable judgment, moral integrity, and emotional intelligence when encountering sensitive, high-stakes, or confidential information- protecting organizational, leadership, and candidate trust by exercising strict boundaries, maintaining extreme privacy, and navigating complex internal dynamics with neutrality. Serves as a trusted vault for the People & Talent (P&T) function and executive leadership, recognizing that a breach of confidentiality compromises not only legal and compliance standards, but also executive credibility and employee trust.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Data-Fluent & Metrics-Driven:</span></strong><span style="font-size: 11pt;"> Proficient in leveraging ATS analytics, Tableau dashboards, and talent analytics to diagnose bottlenecks, adjust strategies, and hold the team accountable to outcomes - ensures the global recruiting team inputs structured, accurate data across all regions through process discipline as discrepancies in data such as sourcing channels, job codes, or rejection reasons destroy leadership's ability to analyze headcount forecasting and TA capacity.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Executive Presence & Direct Communication:</span></strong><span style="font-size: 11pt;"> Comfortable interacting with C-suite and executive leadership; adept at delivering clear, direct communication, setting firm expectations, and managing complex stakeholder relationships that prioritize collaboration and functional behaviors required to drive solutions.</span></p>
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<p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt;">Attention to Detail:</span></strong><span style="font-size: 11pt;"> Rigorously tracks response times and feedback loops between TA Partners and hiring managers to prevent top-tier talent from stalling out in the funnel.</span></p>
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<p style="line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt;">Candidate-Centric Mindset:</span></strong><span style="font-size: 11pt;"> Deep commitment to delivering an equitable, transparent, and stellar experience for every applicant.</span></p>
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</ul></div><div><strong>Why join Bazaarvoice?</strong></div>
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<div><strong>Customer is key</strong></div>
<div><span style="font-size: 10.5pt;">We see our own success through our customers’ outcomes. </span></div>
<div><span style="font-size: 10.5pt;">We approach every situation with a customer first mindset.</span></div>
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<div><strong>Transparency & Integrity Builds Trust</strong></div>
<div><span style="font-size: 10.5pt;">We believe in the power of authentic feedback because it’s in our DNA. </span></div>
<div><span style="font-size: 10.5pt;">We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.</span></div>
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<div><strong>Passionate Pursuit of Performance</strong></div>
<div><span style="font-size: 10.5pt;">Our energy is contagious, because we hire for passion, drive & curiosity. </span></div>
<div><span style="font-size: 10.5pt;">We love what we do, and because we’re laser focused on our mission.</span></div>
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<div><strong>Innovation over Imitation</strong></div>
<div><span style="font-size: 10.5pt;">We seek to innovate as we are not content with the status quo. </span></div>
<div><span style="font-size: 10.5pt;">We embrace agility and experimentation as an advantage.</span></div>
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<div><strong>Stronger Together</strong></div>
<div><span style="font-size: 10.5pt;">We bring our whole selves to the mission and find value in diverse perspectives. </span></div>
<div><span style="font-size: 10.5pt;">We champion what’s best for Bazaarvoice before individuals or teams. </span></div>
<div><span style="font-size: 10.5pt;">As a stronger company we build a stronger community.</span></div>
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<div><span style="color: #f03f5a;"><strong><span style="color: #002160;"><span style="color: #f03f5a;"><strong data-path-to-node="5,1,0,0" data-index-in-node="0">Want to see our culture in action?</strong></span> Explore our global </span></strong></span><strong style="color: #f03f5a;"><span style="color: #002e6e;">Linkedin Life Page</span>, <a href="https://www.linkedin.com/company/bazaarvoice/life/a4dce41c-d2db-481f-99ee-d1b3c8f625bf/?viewAsMember=true">Life at Bazaarvoice</a> </strong><strong style="color: #f03f5a;"><span style="color: #002160;">to see the bigger picture, or visit our <a href="https://www.linkedin.com/company/bazaarvoice/life/9ff19916-dbf6-4798-88f0-a1b69e048c32/?viewAsMember=true"><span style="color: #f03f5a;">EMEA Life Page</span></a> to meet our regional teams and see what life is like in our local offices. </span> </strong></div>
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<div><strong>Commitment to diversity and inclusion</strong></div>
<div><span style="font-size: 10.5pt;"> </span><span style="font-size: 10.5pt;">Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.</span></div>
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<div><span style="color: #002e6e;"><strong><em>Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. </em></strong></span></div>
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