Panel Manager (f/m/d) - Freelancer / Contractor; 100% remote possible

<strong><span style="color: #121117">Panel Manager (f/m/d) </span></strong><p><span style="color: #999999">📍 Location: Remote (No Relocation)<br />💼 Employment Type: Contractor / Freelance ; 3 to 6 months contract</span></p><p style=";"></p><h2><strong><span style="">About PlaytestCloud</span></strong></h2><p><span style="color: #000000">PlaytestCloud’s Player Insights Platform™ helps game studios improve their games through feedback from real players. Over 60% of the top-grossing game studios have tested their games with PlaytestCloud.</span></p><p><span style="color: #000000">🏆 Premier provider for games. We help game studios worldwide make the best games they possibly can. </span></p><p><span style="color: #000000">🏆 Built for player insight. We build technology that enables secure, high-quality remote game testing. </span></p><p><span style="color: #000000">🏆 Independent and established. We are bootstrapped and profitable, with more than 400 paying game studios and over one million playtesters.</span><br /></p><h2><strong><span style="">Our player community</span></strong></h2><p><span style="color: #000000">PlaytestCloud runs one of the largest proprietary player panels in games: a large, growing, global community of players who take part because they care about making the games they play better. </span></p><p><span style="color: #000000">This isn't a role where you're building a panel from scratch. You'll be advising a mature Research Operations team that's already investing in the long-term health, quality, and strategic development of that community. </span></p><p><span style="color: #000000">Our goal is simple: help game studios make better decisions through real player insight. You'll play a central role in keeping that community trusted, representative, engaged, and ready for what game developers need next.</span><br /></p><h2><strong><span style="">About the role</span></strong></h2><p><span style="color: #000000">We're hiring an experienced, analytical </span><strong><span style="color: #000000">Panel Manager (f/m/d)</span></strong><span style="color: #000000"> to shape the next stage of PlaytestCloud's proprietary player panel. Your job: figure out what makes a panel strong and scalable, then turn that understanding into measurable action. You'll identify the metrics that matter most, find opportunities to improve panel quality and availability, and build a practical framework that helps us serve studios better as we grow. This is a freelance contract (3–6 months) with a clear mission: build a stronger foundation for how we measure, manage, and grow our player panel.</span></p><p style=";"></p><p><em><span style="color: #000000">Key Responsibilities:</span></em></p><ul><li><p><strong><span style="color: #000000">Panel strategy and ownership. </span></strong><span style="color: #000000">Take ownership of the health and growth of PlaytestCloud's global player panel.</span></p></li><li><p><strong><span style="color: #000000">Metrics and insight. </span></strong><span style="color: #000000">Define and track the metrics that connect panel performance, player experience, studio needs, and business growth.</span></p></li><li><p><strong><span style="color: #000000">Opportunity identification.</span></strong><span style="color: #000000"> Analyze panel data to find the highest-impact opportunities, constraints, and risks.</span></p></li><li><p><strong><span style="color: #000000">Actionable improvements. </span></strong><span style="color: #000000">Turn insight into practical recommendations, and work with the right teams to implement and measure them.</span></p></li><li><p><strong><span style="color: #000000">Cross-functional collaboration.</span></strong><span style="color: #000000"> Partner closely with Research Operations, Product, and GTM to make sure the panel supports great outcomes for our studios.</span></p></li><li><p><strong><span style="color: #000000">Sustainable foundations.</span></strong><span style="color: #000000"> Set up a reporting rhythm, performance framework, and roadmap the team can keep using after the contract ends.</span></p></li></ul><br /><br /><h2><strong><span style="">Your profile</span></strong></h2><p><em><span style="color: #000000">Must-have:</span></em></p><ul><li><p><strong><span style="color: #000000">Panel experience. </span></strong><span style="color: #000000">Recent hands-on experience managing, running, growing, or optimizing a large participant panel, research-participant community, or gaming community — including participant supply, retention, quality, segmentation, and/or incentive strategy. </span></p></li><li><p><strong><span style="color: #000000">Commercial and analytical mindset. </span></strong><span style="color: #000000">You know how to find the few metrics that actually matter, connect them to customer and business outcomes, and use data to make good calls. </span></p></li><li><p><strong><span style="color: #000000">Tool competency. </span></strong><span style="color: #000000">Comfortable querying databases in SQL, and familiar with agentic AI tools like Claude or Codex. </span></p></li><li><p><strong><span style="color: #000000">Ownership. </span></strong><span style="color: #000000">You're a self-starter who likes taking on an ambiguous challenge, building structure around it, and driving it forward on your own. </span></p></li><li><p><strong><span style="color: #000000">Practical problem-solving. </span></strong><span style="color: #000000">You turn analysis into clear priorities and action, not insight for its own sake. </span></p></li><li><p><strong><span style="color: #000000">Strong communication. </span></strong><span style="color: #000000">You can explain complex findings clearly to technical and non-technical people alike. </span></p></li><li><p><strong><span style="color: #000000">Strong English. </span></strong><span style="color: #000000">Comfortable communicating in written and spoken English on a remote, international team.</span></p></li></ul><p style=";"></p><p><em><span style="color: #000000">Great to have:</span></em></p><ul><li><p><strong><span style="color: #000000">Qualitative research experience. </span></strong><span style="color: #000000">Experience supporting or working closely with qualitative user research, including participant recruitment, study operations, interviews, usability testing, or research synthesis.</span></p></li><li><p><strong><span style="color: #000000">Games and player research. </span></strong><span style="color: #000000">Interest in games, player research, or the gaming industry. Direct games-recruitment experience is not required.</span></p></li></ul><h2><strong><span style="">Get in touch with us</span></strong></h2><p><span style="color: #000000">Questions about the role or our hiring process? Email our Talent team at </span><u><a rel="noopener" target="_blank" ----- style="">talent[at]</span></a></u><a rel="noopener" target="_blank" href="http://playtestcloud.com">playtestcloud.com</a><span style="color: #000000">.</span></p><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>