Partner Success Specialist Central European Market (Based in Germany)

<p><strong>Your mission</strong></p> <p>We are looking for a Partner Success Specialist to work with our sports clubs in the <strong>Central European region</strong>, with a primary focus on <strong>Germany</strong> (Germany based role).<br> As a Partner Success Specialist, you’ll play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy, curiosity and is persuasive… this is the role for you!</p> <p><strong>What you’ll be doing</strong></p> <ul> <li>Build long-term relationships with our top partner clubs through proactive and regular communication, supporting their needs and driving engagement with our platform, including weekly and monthly business reviews and face-to-face meetings.</li> <li>Willingness to travel up to 15% and visit partner clubs for face-to-face meetings across Germany</li> <li>Improve operational performance of our partner clubs making sure we always deliver the best service to our clubs and players while increasing Playtomic’s revenue</li> <li>Onboard new partner clubs to our platform by providing them with all the information and tools they need to start working</li> <li>Conduct demo calls with new prospects</li> <li>Reduce partner churn by maintaining a very close relationship and being their preferred partner</li> <li>Identify and analyze the needs of churned and inactive partners in order to build an action plan for reactivation</li> </ul> <p><strong>Who you’ll be playing with</strong></p> <p>You'll be working closely with and reporting to the Regional Director. You'll be part of a wider team of Partner Strategic Consultants, each managing their own region.</p> <p><strong>Our Ideal "Player"</strong></p> <ul> <li>2-4 years of work experience in Key Account Management, Sales or Customer Success roles</li> <li>Preferred: Experience in the padel industry</li> <li>Data driven personality</li> <li>German native or fluent proficiency / Professional fluency in English (business level)</li> <li>Knowledge of padel industry</li> <li>Expertise in Excel/Google Sheets is a must</li> <li>Strong negotiation, communication, and interpersonal skills</li> <li>Problem solver, highly organized and detail oriented</li> <li>Comfortable working in a fast-paced, high-growth and high-performance organization</li> </ul> <p><strong>Extra points</strong></p> <ul> <li>Experience in the padel industry</li> <li>Experience with Hubspot is a plus</li> <li>Racket-sports lover!</li> </ul> <p><strong>What’s in it for you</strong></p> <ul> <li>Salary: Depending on experience, to be discussed in the meeting with People Team</li> <li>Budget for personal training</li> <li>Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August.</li> <li>1 additional day off per year worked.</li> <li>Perks related to the brand and our sponsorship agreements</li> <li>Summer work schedule (July-August 7h/day Monday to Friday)</li> <li>Languages Classes</li> </ul> <p><strong>Our hiring process</strong></p> <p>Last, and for you to start warming up, we want to show you whatour process looks like:</p> <ul> <li><strong>Technical Interview</strong> with the Hiring Manager Manager</li> <li><strong>People Interview</strong> - cultural fit + conditions of the offer</li> <li><strong>Final Interview with VP New Markets</strong></li> </ul> <p><strong>About PLAYTOMIC</strong> We're the world's largest racket sports app, facilitating court bookings, player connections, and community engagement. With trust from investors globally, we're leading the charge in sports digitalization, with a diverse team spanning the globe.</p> <p>Take a look to our candidate playbook!</p> <p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>