People Operations Associate | 12-month FTC

<p style="min-height:1.5em"><strong>Relay is fundamentally reshaping how goods move in an online era.</strong> Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen</p><p style="min-height:1.5em"><strong>Relay’s Mission is</strong> to <strong>free commerce from friction</strong>. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where <strong>more goods move more freely between more people</strong>, making the online shopping experience seamless and accessible to everyone.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>THE TEAM<br /></strong>• <strong>~110 people</strong>, more than <strong>half</strong> in engineering, product and data<br />• <strong>45+ advanced degrees</strong> across computer science, mathematics and operations research<br />• <strong>Thousands</strong> of data points captured, calculated, analysed and predicted for every single parcel we handle<br />• An intellectually vibrant culture of <strong>first‑principles thinking</strong>, tight feedback loops and relentless experimentation</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>The Opportunity | Please note this is a 12-month FTC opportunity</strong></p><p style="min-height:1.5em">As a People Operations Associate at Relay, you'll be the operational heartbeat of our People &amp; Talent function: owning the moments that matter most in an employee's journey, from the day they accept an offer to the day they leave. You'll:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Run a seamless, end-to-end onboarding and offboarding experience that sets every new hire up to hit the ground running</p></li><li><p style="min-height:1.5em">Own our visa and immigration programme — keeping Relay compliant and our sponsored workers supported</p></li><li><p style="min-height:1.5em">Be the first point of contact for day-to-day HR queries, giving employees and managers fast, accurate, and empathetic guidance</p></li><li><p style="min-height:1.5em">Keep our HRIS accurate and our people data clean, enabling better decisions across the business</p></li><li><p style="min-height:1.5em">Coordinate TA logistics from case study stage through to onsite interviews — ensuring candidates have a consistently excellent experience</p></li><li><p style="min-height:1.5em">Drive process improvements that make People Ops smarter, faster, and more scalable<br /></p></li></ul><p style="min-height:1.5em"><strong>Who Will Thrive in This Role?</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You have 1–2 years of HR or People Ops experience and know your way around an HRIS, ideally Deel or similar</p></li><li><p style="min-height:1.5em">Experience in a fast-paced, hyper-growth environment</p></li><li><p style="min-height:1.5em">You're obsessed with accuracy and data</p></li><li><p style="min-height:1.5em">You're a natural at juggling competing priorities; you stay calm, organised, and proactive when things move fast</p></li><li><p style="min-height:1.5em">You communicate with clarity</p></li><li><p style="min-height:1.5em">You spot inefficiencies and fix them</p></li><li><p style="min-height:1.5em">You thrive in a high-growth environment where processes are still being built, and you enjoy being part of building them</p></li></ul><p style="min-height:1.5em"><strong>Compensation &amp; Benefits</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Private health &amp; dental coverage</strong>, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</p></li><li><p style="min-height:1.5em"><strong>25 days of holidays</strong></p></li><li><p style="min-height:1.5em"><strong>Enhanced parental leave</strong>.</p></li><li><p style="min-height:1.5em"><strong>Hardware of your choice</strong>.</p></li><li><p style="min-height:1.5em"><strong>Extensive perks </strong>(gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</p></li></ul><p style="min-height:1.5em"><strong>Fast and Focused Hiring Process</strong></p><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Talent Acquisition Interview - 30 min</strong></p></li><li><p style="min-height:1.5em"><strong>Technical Interview - 60 min</strong></p></li><li><p style="min-height:1.5em"><strong>Final Interview</strong></p></li><li><p style="min-height:1.5em"><strong>Decision and offer within 48 hours</strong>; our process mirrors our pace of work, typically completed in a week.</p></li></ol><p style="min-height:1.5em"><strong>Who Thrives at Relay?</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Aim with Precision:</strong> You define problems clearly and measure your impact meticulously.</p></li><li><p style="min-height:1.5em"><strong>Play to Win:</strong> You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</p></li><li><p style="min-height:1.5em"><strong>1% Better Every Day</strong>: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</p></li><li><p style="min-height:1.5em"><strong>All In, All the Time</strong>: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</p></li><li><p style="min-height:1.5em"><strong>People-Powered Greatness</strong>: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</p></li><li><p style="min-height:1.5em"><strong>Grow the Whole Pie</strong>: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.<br /><br />If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><em>Relay is an <strong>equal-opportunity employer </strong>committed to diversity, inclusion, and fostering a workplace where everyone thrives.</em></p><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>