Product Operations Intern

<p style="min-height:1.5em">Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Our agents handle routine interactions at scale so teams can focus on high-value work.</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Over <strong>20M hours</strong> of operations automated</p></li><li><p style="min-height:1.5em"><strong>60% more</strong> calls answered vs. non-AI operators</p></li><li><p style="min-height:1.5em">150M interactions handled, <strong>99.99% uptime</strong></p></li></ul><p style="min-height:1.5em">Backed by Accel, Atlantic Labs, and Singular. Trusted by 1,000+ customers. Recognized as one of the most promising companies in Germany.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About the role</strong></p><p style="min-height:1.5em">Synthflow is building the infrastructure layer for enterprise voice AI. As we scale, the systems, processes, and data that power our product team need to scale with us.</p><p style="min-height:1.5em">We’re looking for a Product Operations Intern to support the product team across tooling, analytics, documentation, and cross-functional coordination. You’ll work closely with Product, Engineering, Customer Success, and Design, gaining hands-on experience in how a fast-growing AI company builds and ships products at scale.</p><p style="min-height:1.5em">This is an ideal role for someone looking to break into product, operations, or tech from a related background and learn how high-performing product teams operate.</p><p style="min-height:1.5em"></p><h2><strong>What you’ll do</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Help maintain and improve the product team’s tooling stack, including Linear, Notion, PostHog, and related workflows</p></li><li><p style="min-height:1.5em">Support the creation of dashboards and reports that track product usage, feature adoption, and key business metrics</p></li><li><p style="min-height:1.5em">Assist with release management processes, including changelog updates and internal communications</p></li><li><p style="min-height:1.5em">Help keep roadmaps, tickets, and project documentation organized and up to date</p></li><li><p style="min-height:1.5em">Gather, organize, and synthesize customer feedback from Customer Success, Sales, and user research initiatives</p></li><li><p style="min-height:1.5em">Document processes, meeting notes, and best practices to improve team efficiency</p></li><li><p style="min-height:1.5em">Support onboarding materials and maintain internal knowledge bases</p></li><li><p style="min-height:1.5em">Assist with operational, analytical, and cross-functional projects across the product organization<br /></p></li></ul><h2><strong>What we’re looking for</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">0–2 years of experience in operations, customer success, consulting, business analysis, project coordination, startups, or a similar problem-solving environment (recent graduates encouraged to apply)</p></li><li><p style="min-height:1.5em">Strong organizational skills with exceptional attention to detail</p></li><li><p style="min-height:1.5em">Analytical mindset with the ability to structure information, spot patterns, and turn data into actionable insights</p></li><li><p style="min-height:1.5em">AI-literate and excited to leverage modern AI tools to improve workflows, productivity, and decision-making</p></li><li><p style="min-height:1.5em">Excellent written and verbal communication skills, with the ability to work across technical and non-technical teams</p></li><li><p style="min-height:1.5em">Curious, proactive, and eager to learn how products are built and scaled in a fast-moving startup environment</p></li><li><p style="min-height:1.5em">Nice to have: familiarity with tools such as Notion, Linear, Jira, PostHog, or Airtable, and basic experience with data analysis, SQL, Python, spreadsheets, or automation tools</p></li></ul><p style="min-height:1.5em">Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets <strong>enterprises easily create, deploy and scale</strong> natural-sounding, cost-effective voice agents tailored to their business needs.</p><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>