About this job
<p>At Tended, we create first-of-a-kind safety systems using advanced technologies to transform rail safety. Our flagship geofencing solution provides centimetre-accurate GPS positioning, earning recognition as one of TIME's Best Inventions and winning Geospatial Initiative of the Year at the Digital Leaders Awards.</p>
<p>We are a venture-backed scale-up spanning engineering, hands-on delivery, and behavioural science. Partnering primarily with Network Rail, its supply chain, and an expanding international client base.</p>
<p>This role puts you at the operational pulse of a fast-scaling tech pioneer, where your coordination directly maximizes field team impact and fuels revenue growth.</p>
<h2>Tasks</h2>
<p>What’s In It For You</p>
<ul>
<li>Clear Path to Project Management: Step into a role with a defined career progression route into full Project Management as you master operations.</li>
<li>High-Impact Ownership: Own one of the business's most critical operational metrics—staff utilization—giving your work immediate visibility and high strategic value.</li>
<li>Thriving Scale-Up Environment: Join an award-winning, venture-backed tech leader during an explosive growth phase.</li>
<li>Collaborative Team Culture: Become part of an expanding delivery team working with advanced, award-winning safety technologies.</li>
</ul>
<p>How You Will Make an Impact</p>
<ul>
<li>Master the Schedule: Build and maintain 6-to-12-week forward plans, translating project deployment targets into seamless shift schedules for field-based Implementation Leads.</li>
<li>Drive Stakeholder Engagement: Persistently liaise with client stakeholders via phone, email, and in-person to secure shift bookings, remove delivery blockers, and keep operations running smoothly.</li>
<li>Optimize Resources: Adapt dynamically to project changes, reallocating field talent, managing shift cancellations, and balancing work schedules to target an 80%+ utilization rate.</li>
<li>Maintain Operational Excellence: Keep equipment distribution schedules accurate, oversee training sign-offs, and maintain data integrity across all internal delivery systems.</li>
<li>Analyze & Report: Track team performance, log shift variations, and provide insightful weekly utilization reports to Project Managers</li>
</ul>
<h2>Requirements</h2>
<p>This role puts you at the operational pulse of a fast-scaling tech pioneer, where your</p>
<p>What You Bring</p>
<ul>
<li>Scheduling & Logistics Talent: Proven background in resource planning, field service dispatch, workforce scheduling, or project coordination.</li>
<li>Tenacity & Communication: A confident, proactive communicator who enjoys following up with stakeholders at all levels to get things done.</li>
<li>Detail-Oriented & Tech-Savvy: Strong spreadsheet skills, exceptional organization, and the ability to manage competing priorities in a fast-paced setting.</li>
<li>Bonus Points: Prior experience scheduling shift-based/field teams or exposure to rail, construction, utilities, or high-growth environments.</li>
</ul>
<h2>Benefits</h2>
<p>Salary up to £45,000 depending on experience</p>
<p>Private healthcare insurance.</p>
<p>Mental health policy with instant access to free therapy.</p>
<p>Learning and development budget.</p>
<p>Free sports membership.</p>
<p>Group life insurance (death in service).</p>
<p>Paid charity days.</p>
<p>Free railcard, if eligible.</p>
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