Sales Engineer, Enterprise

<p><strong>About Us</strong></p> <p>Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just <a href="https://socket.dev/love" rel="nofollow ugc noopener" target="_blank">check out their tweets</a> to see for yourself!)</p> <p>Founded by <a href="https://www.linkedin.com/in/feross/" rel="nofollow ugc noopener" target="_blank"><strong><u>Feross Aboukhadijeh</u></strong></a>, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised <a href="https://socket.dev/blog/series-b" rel="nofollow ugc noopener" target="_blank"><strong><u>$</u></strong></a><a href="https://socket.dev/blog/series-c" rel="nofollow ugc noopener" target="_blank"><strong><u>125M in funding</u></strong></a> from top angels, operators, and security leaders.</p> </p> <p><strong>About the Role</strong></p> <p>Socket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.</p> </p> <p><strong>What You'll Do</strong></p> <ul> <li> <p>Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.</p> </li> <li> <p>Craft technical content to guide customers in implementing specific use cases or extending our solution.</p> </li> <li> <p>Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.</p> </li> <li> <p>Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.</p> </li> <li> <p>Provide guidance on integrating solutions into the customer's existing infrastructure.</p> </li> <li> <p>Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.</p> </li> <li> <p>Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.</p> </li> <li> <p>Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.</p> </li> </ul> <p><strong>What You'll Bring</strong></p> <p><strong>Required: </strong></p> <ul> <li> <p>7 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role. </p> </li> <li> <p>Hands-on experience working with enterprise customers in the security or technical SaaS space.</p> </li> <li> <p>Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.</p> </li> <li> <p>Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.</p> </li> <li> <p>Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.</p> </li> <li> <p>Ability and desire to learn new tools and technologies.</p> </li> <li> <p>Familiarity with web APIs, SDKs, and other technical frameworks is a plus.</p> </li> <li> <p>Experience with open source, vulnerability management / SCA</p> </li> <li> <p>Must be able to read/write basic scripts in languages Python, JS, or Golang.</p> </li> <li> <p>Knowledge of common source control managers such as gitlab or bitbucket.</p> </li> </ul> <p><strong>Preferred: </strong></p> <ul> <li> <p>CS degree or equivalent industry experience. </p> </li> <li> <p>Hands on experience working with medium to large customers up to 1000 employees.</p> </li> <li> <p>Relevant security domain experience and familiarity with vulnerability management SCA tools.</p> </li> <li> <p>Experience with AI and Large Language Models (LLM)</p> </li> </ul> <p><strong>Our Interview Process</strong></p> <ol> <li> <p>Phone Screen with our Talent Team</p> </li> <li> <p>Virtual f2f with the Hiring Manager</p> </li> <li> <p>Virtual f2f with a few members of the team</p> </li> <li> <p>Presentation</p> </li> <li> <p>Final call with our Founder</p> </li> <li> <p>Debrief </p> </li> <li> <p>References</p> </li> <li> <p>Offer</p> </li> </ol> <p>Hiring is a big decision on both sides. Read more about our <a href="https://socket.dev/hiring-philosophy" rel="nofollow ugc noopener" target="_blank">Hiring Philosophy </a>and how we approach the process at Socket.</p> </p> <p><strong>Benefits:</strong> Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:</p> <ul> <li> <p>Market competitive salary bands</p> </li> <li> <p>Meaningful equity program</p> </li> <li> <p>Comprehensive health benefits for you and your family (99% coverage)</p> </li> <li> <p>Flexible time-off, holidays, and winter shutdown to rest &amp; recharge</p> </li> <li> <p>Paid parental leave</p> </li> <li> <p>Remote-first, with quarterly team off-sites </p> </li> </ul> <p><strong>At Socket, we</strong></p> <ol> <li> <p><strong>Pursue Excellence:</strong> We set ourselves apart by consistently delivering work of exceptional quality and distinction.</p> </li> <li> <p><strong>Move with urgency and focus:</strong> We prioritize swift, decisive action.</p> </li> <li> <p><strong>Think rigorously:</strong> We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.</p> </li> <li> <p><strong>Trust and amplify:</strong> We overtrust, always assume good intent, and give specific feedback to help each other improve.</p> </li> <li> <p><strong>Feel a strong sense of ownership:</strong> We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.</p> </li> <li> <p><strong>Are customer obsessed:</strong> We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.</p> </li> </ol>