Sales & Marketing Administrator - Work from Home/Dayshift

<p>Join a growing organisation where you'll play a key role in supporting the Marketing and Sales teams through administration, CRM management, customer enquiries, bookings, and digital marketing activities. This is an excellent opportunity for a highly organised professional who enjoys working in a collaborative environment, delivering exceptional customer service, and contributing to business growth.</p><p></p><ul><li>Provide general administrative support to the Marketing and Sales teams. </li><li> Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members. </li><li> Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce). </li><li> Monitor shared email inboxes daily, responding to or escalating enquiries as required. </li><li> Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner. </li><li> Manage online bookings for charter rentals, travel packages, and events. </li><li> Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives. </li><li> Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service. </li><li> Perform other duties appropriate to the position as required.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field. </li><li>At least years of experience in office administration, sales support, social media marketing, or a similar role. </li><li> Proficiency in Microsoft 365 applications. </li><li> Experience using CRM systems, preferably Salesforce. </li><li> Familiarity with social media marketing is preferred. </li><li> Strong administrative, organisational, and analytical skills. </li><li> Excellent written and verbal English communication skills. </li><li> Strong problem-solving and critical thinking abilities. </li><li> High attention to detail with the ability to quickly learn new systems and processes. </li><li> Flexible and adaptable, with the ability to manage changing priorities. </li><li> Ability to work effectively both independently and as part of a team.</li></ul><p><strong>Benefits</strong></p><p><strong>Why Join Twoconnect?</strong></p><p></p><p>We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: </p><ul><li>Work from home</li><li>Mon - Fri: 7:00 AM – 4:00 PM PHT (<em>adjustments will be made for daylight saving time</em>)</li><li>HMO with 2 free dependents and medical reimbursements</li><li>Government-mandated benefits</li><li>Work from home allowances</li><li>Opportunities to work with leading companies in Australia and beyond</li><li>Training programmes for career development</li><li>Engaging company outings, team activities and wellness sessions</li><li>Supportive, inclusive culture</li><li>Dedicated managers focused on your growth and success</li></ul><p></p><p>Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.</p><p></p><p>We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. </p><p></p><p>Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.</p><p></p><p>Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.</p>