Senior Corporate Enterprise Platform Engineer, Windows

<h3>Role Description</h3> <p>As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve <a href="https://jobicy.com/company/dropbox" target="_blank" rel="noopener">Dropbox</a>’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team.</p> <p>This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer.</p> <p>You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position.</p> <h3>Responsibilities</h3> <ul> <li><strong>Own endpoint reliability and lifecycle management.</strong> Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment.</li> <li><strong>Make patching predictable and safe.</strong> Strengthen update workflows through testing, controlled rollouts, and remediation.</li> <li><strong>Make fleet health trustworthy and actionable.</strong> Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues.</li> <li><strong>Build maintainable automation.</strong> Turn recurring work into reliable, tested workflows that other engineers can operate.</li> <li><strong>Advance code-managed endpoint operations.</strong> Adopt tools and practices that improve configuration management, validation, and deployment.</li> <li><strong>Lead cross-functional platform improvements.</strong> Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity.</li> <li><strong>Strengthen the team’s capability.</strong> Mentor teammates, review code and designs, and document reusable practices that improve coverage across the endpoint team.</li> </ul> <h3>Requirements</h3> <ul> <li>Significant experience engineering and operating Windows endpoint environments, with personal ownership beyond ticket handling or routine console administration.</li> <li>Deep hands-on Intune experience across device lifecycle, configuration and compliance policies, application management, update workflows, and relevant Entra ID dependencies.</li> <li>Strong Windows troubleshooting skills across operating-system behavior, services, logs, networking, certificates, identity, and security controls. Able to distinguish reported management status from actual endpoint health.</li> <li>Recent ownership of Windows and third-party application patching, including staged deployment, user-impact validation, failed-device handling, exceptions, and recovery.</li> <li>Strong practical PowerShell skills and familiarity with at least one additional programming language, such as Python, Go, or C#. Experience building and maintaining production automation or systems integrations.</li> <li>Demonstrated use of version control, code review, automated checks, and controlled deployment for operational changes. Able to explain safe retries, failure handling, secrets management, and configuration drift.</li> <li>Ability to independently define and deliver multi-phase work, prioritize under ambiguity, partner across teams, and mentor other engineers.</li> <li>Clear written and verbal communication, including concise technical decisions, incident updates, runbooks, and effective asynchronous collaboration.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Production experience with <strong>FleetDM on Windows</strong>, including agent operations, policies, queries, targeting, API integrations, or configuration managed through GitOps.</li> <li>Practical <strong>osquery and SQL</strong> experience for endpoint inventory, health, or security use cases, including query validation, performance considerations, and handling stale or missing results.</li> <li>Experience with infrastructure-as-code or declarative configuration, continuous integration and delivery, and migration or coexistence between endpoint-management platforms.</li> <li>Experience with <strong>Automox, Patch My PC, or comparable tools</strong>, and with endpoint privilege management, application control, encryption, or other security controls.</li> <li>Experience supporting developer-heavy, distributed environments and contributing reusable automation across Windows, macOS, or Linux.</li> </ul> <h3>Durable Skills</h3> <p>AI fluency means using these tools to <em>amplify</em> human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:</p> <ul> <li><strong>Awareness:</strong> Understand yourself and others.</li> <li><strong>Judgment:</strong> Evaluate information and make decisions in complex situations.</li> <li><strong>Adaptability:</strong> Learn, adjust, and stay effective through change.</li> <li><strong>Connection:</strong> Communicate, collaborate, and build trust.</li> </ul> <p>To learn more about why these skills matter and what the data shows about thriving through change, read this <a href="https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/" rel="nofollow ugc noopener" target="_blank">blog post</a> from our Chief People Officer, Melanie Rosenwasser.</p> <h3>Compensation</h3> <p>Canada Pay Range</p> <p>$125,000—$170,000 CAD</p>