Job

Senior Ecommerce Merchandiser

Ivcevidensia · Keynsham, Bristol, England

At a glance

Type: Job
Organisation: Ivcevidensia
Location: Keynsham, Bristol, England
Work mode: On-site
Deadline: Rolling / not stated
Posted: 1 Aug 2026

About this job

<div> <div> <p aria-level="2" role="heading"><span data-ccp-parastyle="heading 2">Pet Drugs Online Role </span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":299,"335559739":299}"> </span></p> </div> <div> <p><span data-contrast="auto">IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </div> <div> <p><span data-contrast="auto">At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </div> <div> <p><span data-contrast="auto">Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products, and everyday essentials quickly, safely, and conveniently. As part of the IVC Evidensia Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </div> <div> <p><span data-contrast="auto">Our teams play a vital role in making pet healthcare more accessible through innovation, operational excellence, and outstanding customer experience.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </div> <div> <p><span data-ccp-props="{}"> </span></p> </div> <div> </div> </div> <div> <div> <p> </p> <div> </div> </div> <div> <p> </p> </div> </div><div><br></div><div> <div> <h2>About Us</h2> <p>Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service, not just to our customers, but to our people too.</p> <p>We're proud of our friendly, dog-loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive.</p> <p>We're seeking an experienced and commercially minded <strong>Senior eCommerce Merchandiser</strong> to join the eCommerce team at Pet Drugs Online. This is a hands-on role focused on driving online sales performance, improving conversion, and delivering an outstanding customer experience through effective onsite merchandising and optimisation.</p> <h2>How You'll Make a Difference</h2> <p>You will be responsible for executing merchandising activities across the website, ensuring products are accurately presented, easy to find, and effectively promoted. Working closely with colleagues across Marketing, Commercial, SEO, and Content teams, you'll use data and customer insights to identify opportunities for improvement and support the delivery of revenue and conversion targets.</p> <p>This is an ideal opportunity for a highly analytical and detail-oriented eCommerce professional who enjoys working in a fast-paced digital environment and delivering measurable results.</p> <h2>Key Responsibilities</h2> <ul> <li>Own the day-to-day onsite merchandising of the website, ensuring products, categories, and promotions are accurately presented and optimised</li> <li>Execute product listing, categorisation, navigation, and search merchandising activities to improve discoverability and conversion</li> <li>Monitor site performance and identify opportunities to improve product visibility, customer journeys, and commercial outcomes</li> <li>Use web analytics, search data, and customer behaviour insights to optimise merchandising performance</li> <li>Maintain product data quality and ensure product information, attributes, imagery, and content are accurate and up to date</li> <li>Support the planning and implementation of promotional campaigns, seasonal activity, and trading events</li> <li>Conduct regular audits of product listings, categories, and site content to maintain a high-quality customer experience</li> <li>Work closely with SEO, PPC, Content, Commercial, and Supplier teams to improve product performance and visibility</li> <li>Support the optimisation of onsite search, filtering, and product recommendation functionality</li> <li>Build and maintain strong working relationships with suppliers to secure quality product information and assets</li> <li>Produce regular performance reporting and make data-driven recommendations for improvement</li> <li>Contribute to the continuous improvement of merchandising processes and ways of working</li> </ul> <h2>You Might Be a Great Fit If...</h2> <ul> <li>Proven experience in an eCommerce merchandising, online trading, or digital retail role</li> <li>Strong understanding of ecommerce KPIs including conversion, revenue, average order value, and customer engagement</li> <li>Highly analytical, with experience using data and insights to improve online performance</li> <li>Confident using web analytics tools such as Google Analytics, ContentSquare, heatmapping tools, or similar platforms</li> <li>Experience managing product data and working with ecommerce platforms, PIM systems, or CMS tools</li> </ul> <h2>Desirable</h2> <ul> <li>Experience using Adobe Commerce, ERP systems, or PIM platforms such as Pimberly</li> <li>Experience within pet retail, healthcare, pharmacy, or other high-volume ecommerce environments</li> <li>Exposure to product discovery, personalisation, or conversion optimisation tools</li> <li>Basic understanding of SEO principles and their impact on ecommerce performance</li> </ul> <h2>How We'll Support You</h2> <p>At IVC Evidensia, we're committed to supporting your development and wellbeing. When you join us, you'll benefit from:</p> <ul> <li>The opportunity to play a key role within a growing ecommerce business</li> <li>Hands-on ownership of high-impact merchandising activities</li> <li>Ongoing learning and development supported by experienced colleagues and leaders</li> <li>A collaborative, values-led culture focused on care, community, and continuous improvement</li> <li>Opportunities to broaden your ecommerce expertise across trading, optimisation, and digital performance</li> </ul> </div> </div><div> <div> <div> <p><span data-contrast="auto">What We Offer Our Team</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> </div> <div> <p> </p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Healthcare Cash Plan</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Cycle to Work scheme</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Green Cars salary sacrifice scheme</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Voluntary benefits: choose from a range of benefits to suit you</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Discounted staff pet care</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem"> <p><span data-contrast="auto">Access to discounts/cashback with hundreds of participating retailers</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </li> </ul> </div> <div> <p><span data-ccp-props="{}"> </span></p> </div> <div> <p aria-level="3" role="heading"><span data-ccp-parastyle="heading 3">Diversity, Equality, Inclusion and Belonging</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p> </div> <div> <p><span data-contrast="auto">At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> </div> </div> <div> </div> <div> <p> </p> </div> </div><p>Find more <a href="https://www.arbeitnow.co.uk/english-speaking-jobs">English Speaking Jobs in United Kingdom</a> on Arbeitnow</a>

How to apply

1 Read the full details above and confirm you meet the eligibility criteria.
2 Prepare your documents — an updated CV, and any cover letter, proposal or certificates required.
3 Click Apply on official site to complete your application on Ivcevidensia’s official page.
4 Submit as early as possible — many close once filled.

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Review the full details and eligibility on this page, prepare your documents, then use the “Apply on official site” button to complete your application on Ivcevidensia’s official page.

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This opportunity is based in Keynsham, Bristol, England. Check the official listing for any relocation or on-site requirements.

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