About this job
<p><span style="color:#121317">At Trusted Shops, we’re shaping Europe’s </span><em><span style="color:#121317">Community of Trust</span></em><span style="color:#121317"> – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.<br><br>To realize this ambitious Vision, we see </span><strong><span style="color:#121317">Artificial Intelligence</span></strong><span style="color:#121317"> not as a trend but as a core driver of our future. AI is essential to how we solve complex challenges, scale our operations, and create customer experiences that are not just efficient but truly intelligent. <br>We’re growing our AI capabilities with an AI-first mindset – where AI is integrated from the ground up, powering the Solutions of tomorrow.<br></span></p><p><span style="color:#121317">To join our AI Solutions Team, we are looking for a:</span></p><p><strong><span style="color:#121317">(Senior) GenAI Engineer (f/m/d)</span></strong></p><p><span style="color:#121317">Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)</span></p><p><span style="color:#121317"><br>Now, we’re taking the next step: shaping the future of </span><em><span style="color:#121317">Agentic Commerce</span></em><span style="color:#121317"> – a future where AI doesn’t just support decisions, but acts with purpose, responsibility, and impact. </span></p><p><strong><span style="color:#121317"><br></span><span style="font-size:1.3em"><span style="color:#147AB6">Your Key Responsibilities:</span></span></strong></p><p><span style="color:#121317">In our </span><strong><span style="color:#121317">AI Solutions Team</span></strong><span style="color:#121317">, you’ll play a key role in developing the intelligence that drives our Products, Services, and internal Processes forward</span></p><ul><li><p><strong><span style="color:#121317">Build production-ready GenAI systems</span></strong><span style="color:#121317">: Train, fine-tune, and deploy models for business-critical use cases like churn prediction, content generation, and trust scoring. Take full ownership of end-to-end AI solutions</span></p></li><li><p><strong><span style="color:#121317">Develop autonomous AI agents</span></strong><span style="color:#121317">: Design agents that make informed decisions, interact with users and systems, and integrate with tools and data sources using modular logic and the Model Context Protocol (MCP)</span></p></li><li><p><strong><span style="color:#121317">Implement advanced RAG & multi-agent systems</span></strong><span style="color:#121317">: Build Retrieval-Augmented Generation systems and orchestrate multi-agent workflows using frameworks like LangGraph, AgentCore, or Strands Agents</span></p></li><li><p><strong><span style="color:#121317">Create scalable AI services</span></strong><span style="color:#121317">: Package models into reusable APIs and serverless architectures (AWS Lambda, REST APIs), making AI capabilities accessible across teams</span></p></li><li><p><strong><span style="color:#121317">Integrate with enterprise platforms</span></strong><span style="color:#121317">: Connect AI solutions with HubSpot, Salesforce, proprietary tools, and other systems for seamless workflow automation</span></p></li><li><p><strong><span style="color:#121317">Ensure reliability, explainability & compliance</span></strong><span style="color:#121317">: Deliver trustworthy, transparent, and compliant AI solutions aligned with company values</span></p></li><li><p><strong><span style="color:#121317">Leverage cloud-native architectures</span></strong><span style="color:#121317">: Work with AWS (Bedrock, SageMaker, Lambda, ECS/Fargate) or other cloud platforms to build scalable AI pipelines</span></p></li></ul><p><strong><span style="color:#121317"><br></span><span style="font-size:1.3em"><span style="color:#147AB6">Why Join Trusted Shops?</span></span></strong></p><ul><li><p><strong><span style="color:#121317">Shape the Future of AI at Scale:</span></strong><span style="color:#121317"> Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company</span></p></li><li><p><strong><span style="color:#121317">Modern Tech Stack:</span></strong><span style="color:#121317"> Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions</span></p></li><li><p><strong><span style="color:#121317">Growth and Learning Culture:</span></strong><span style="color:#121317"> Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation</span></p></li><li><p><strong><span style="color:#121317">Flexible Work Environment:</span></strong><span style="color:#121317"> Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally</span></p></li><li><p><strong><span style="color:#121317">Inclusive and Purpose-Driven Culture:</span></strong><span style="color:#121317"> Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together</span></p></li></ul><p style="min-height: 1.7em;"></p> <br> <ul><li><p><span style="color:#121317">Degree in Computer Science, Machine Learning, Data Science, or related field </span><strong><span style="color:#121317">or equivalent experience</span></strong><span style="color:#121317"> building production-grade GenAI systems</span></p></li><li><p><span style="color:#121317">Proven experience deploying </span><strong><span style="color:#121317">high-accuracy, scaled AI Systems in production</span></strong><span style="color:#121317">, beyond PoCs or simple Chatbots</span></p></li><li><p><span style="color:#121317">Hands-on experience with </span><strong><span style="color:#121317">Agentic AI and multi-agent orchestration</span></strong><span style="color:#121317">, including planning, tool usage, decision-making, and self-correction</span></p></li><li><p><span style="color:#121317">Strong Python skills and experience with modern GenAI frameworks (LangChain, LlamaIndex, etc.), vector databases (Pinecone, Chroma, pgvector), and embedding strategies</span></p></li><li><p><span style="color:#121317">Experience building </span><strong><span style="color:#121317">robust APIs and serverless AI Services</span></strong><span style="color:#121317"> (FastAPI, REST) with async patterns, error handling, and scalability in mind</span></p></li><li><p><span style="color:#121317">Practical experience with </span><strong><span style="color:#121317">cloud AI/ML Services</span></strong><span style="color:#121317"> (AWS Bedrock, SageMaker, Lambda, ECS/Fargate) or equivalent cloud environments</span></p></li><li><p><span style="color:#121317">Data-driven and pragmatic mindset: delivering production-ready solutions with measurable impact</span></p></li><li><p><span style="color:#121317">Fluent in English; additional languages are a plus</span></p></li><li><p><span style="color:#121317">Collaborative, curious, and purpose-driven, ready to tackle complex AI challenges</span></p></li></ul><p style="min-height: 1.7em;"></p><p><strong><span style="font-size:1.3em"><span style="color:#147AB6">What we offer you:</span></span></strong></p><ul><li><p><strong><span style="color:#121317">Hybrid work: </span></strong><span style="color:#121317">Combine flexible remote work with team time in the Cologne office (on-site days depending on your location)</span></p></li><li><p><strong><span style="color:#121317">Workation:</span></strong><span style="color:#121317"> Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway</span></p></li><li><p><span style="color:#121317">Permanent contract with Europe's trusted brand</span></p></li><li><p><span style="color:#121317">28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival</span></p></li><li><p><span style="color:#121317">Buddy programme (an experienced trustee is at your side)</span></p></li><li><p><span style="color:#121317">Individual training opportunities</span></p></li><li><p><span style="color:#121317">Events (Team Events, Unit Events, etc.)</span></p></li><li><p><span style="color:#121317">Health Pass (free online and offline sports, fitness and health courses)</span></p></li></ul><p style="min-height: 1.7em;"></p><p style="min-height: 1.7em;"></p><p><em><span style="color:#121317">BUILD A COMMUNITY OF TRUST WITH US - #cometotr</span></em><strong><em><span style="color:#121317">us</span></em></strong><em><span style="color:#121317">t</span></em><span style="color:#121317"><br><br>Not sure if you are what we are looking for? Apply!<br>At Trusted Shops, we are interested in you as a person - whether you fit in with us is<br>independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.</span></p><p style="min-height: 1.7em;"></p><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>