Senior Operations Manager (f/m/d)

<br><strong>Your responsibilities</strong><p><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">ALEMI is looking for a Senior Operations Manager to take end-to-end ownership of our operational backbone — from forecasting and production orders to inbound logistics, stock, and cost control. You'll be the person who keeps product moving reliably from our production partners to our warehouse and stores, while building the processes and KPI discipline that let us scale.</span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><br><br></span><ul><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Forecasting &amp; product launches — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Own demand forecasting and order management with our production partners, and drive new products from setup through to launch-ready operational data in the relevant systems</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Inbound logistics &amp; stock — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Plan cost-efficient, timely inbound transportation and manage stock levels across warehouse and our stores to hit availability targets and avoid out-of-stock situations</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Process oversight &amp; automation — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Oversee core fulfillment, returns, and other after sale processes and continuously drive automation and quality improvements</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Cost management &amp; KPI reporting — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Monitor logistics costs against plan, validate invoices, and own the operations KPI reporting (GetKLAR)</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Strategic partnership — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Act as the key operational partner across Product, Customer Service, Finance, and external partners, continuously improving warehouse and logistics processes</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Project management — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Lead cross-team projects to continuously improve the operations set-up</span></span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:7pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Packaging — </span><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Ensure reliable packaging material supply across our partners and locations</span></p></li></ul></p><br><strong>Your profile</strong><p><ul><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Several years of experience in operations, supply chain, or logistics management, ideally in fashion, e-commerce, or retail</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Track record of owning a function end-to-end, incl. inventory planning, demand forecasting, and cost/KPI frameworks</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Strong affinity for AI and automation tools, with a genuine drive to make processes more efficient</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Vision and clear understanding of what a state of the art operations set-up and process looks like</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A true hands-on mentality — as comfortable executing as designing the process</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Confident managing external partners and aligning cross-functional teams</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Comfortable with e-commerce and operations tools, e.g. Shopify, Claude, Notion</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Structured, detail-oriented, and ownership-driven working style</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Fluent in English and German; Italian is a plus</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Full-time (100%), based in or around Munich (office option in Munich), but remote-first way of working</span></p></li></ul></p><br><strong>Your benefits</strong><p><ul><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Bootstrapped and long-term oriented start-up, allowing you to take responsibility and actively shape the growth path of ALEMI</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Competitive salary and ALEMI product perks, e.g. an ALEMI bag of your choice as a sign-on bonus, 30% discount on all products, and a special ALEMI birthday present</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Fair holiday and absence regulation, i.e. 30 days of paid leave per year for full-time employees, sabbatical, and additional days off on special occasions</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Remote-first working setup without core hours or face time</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">An individual learning &amp; development path, e.g. a yearly budget for external training, coaching &amp; conferences, internal knowledge-sharing sessions, and regular feedback &amp; development talks</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">An inspiring team and culture: an ambitious team with strong ownership, female leadership, an output-oriented culture with a “don’t ask for permission, ask for forgiveness” mentality</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Regular virtual and onsite team events</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">The latest IT and software set-up, e.g. Shopify, Claude, Notion, GetKLAR, Personio</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4.5pt;"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Unlimited Claude Tokens to build your dream set-up (if justified)</span></p></li></ul></p><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>