Senior Product Manager | Core (m/f/d)

&lt;h2&gt;At Superchat, we&#39;re rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We&#39;re building the platform that runs underneath.&lt;/h2&gt; &lt;p&gt;Founded in 2020, Superchat has become the platform of choice for &lt;strong&gt;10,000+ businesses worldwide&lt;/strong&gt;, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, &lt;strong&gt;millions of messages flow through Superchat every single day&lt;/strong&gt;.&lt;/p&gt; &lt;p&gt;We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.&lt;/p&gt; &lt;p&gt;We&#39;re &lt;strong&gt;100 people&lt;/strong&gt;, &lt;strong&gt;profitable&lt;/strong&gt;, and have raised &lt;strong&gt;€18M in funding&lt;/strong&gt; (last round 4.5 years ago, we&#39;ve been growing on our own money since). Headquartered in Berlin.&lt;/p&gt; &lt;p&gt;We&#39;re looking for a Senior Product Manager to join our Core team.&lt;/p&gt; &lt;p&gt;In this role, you&#39;ll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first thing in the morning and close last thing at night. You&#39;ll be responsible for the product end-to-end, from discovery through shipping through launch, and for whether the metrics actually move. If you&#39;re excited to own a product surface this large while staying deep in the details day to day, this might be a great fit.&lt;/p&gt; &lt;p&gt;We&#39;re reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core.&lt;/p&gt; &lt;h3&gt;Location &amp;amp; work mode&lt;/h3&gt; &lt;p&gt;Berlin-based, minimum 3 days a week in-office, up to 2 days optional home office. We build better in the same room. Decisions happen faster, products ship faster, and the team stays sharper. EU work permit required.&lt;/p&gt; &lt;h3&gt;What you&#39;ll do&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure&lt;/li&gt; &lt;li&gt;Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself&lt;/li&gt; &lt;li&gt;Embed with 4 to 6 engineers and 1 designer, set the metric, and own whether it moves&lt;/li&gt; &lt;li&gt;Ship features that are simple enough for customers to set up themselves&lt;/li&gt; &lt;li&gt;Own quality. Engineers test as they build, you give the final go before anything ships&lt;/li&gt; &lt;li&gt;Own the launch and the awareness that follows. There is no product marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales behind you&lt;/li&gt; &lt;li&gt;Work across squads with the AI and Integrations PMs on the surfaces that touch each other&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;What we&#39;re looking for&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;5+ years experience in Product Management in B2B SaaS&lt;/li&gt; &lt;li&gt;A track record of shipping things people actually use&lt;/li&gt; &lt;li&gt;Exceptional product and operational judgement&lt;/li&gt; &lt;li&gt;World-class product taste&lt;/li&gt; &lt;li&gt;Shameless customer obsession&lt;/li&gt; &lt;li&gt;Extreme clarity in writing and thinking&lt;/li&gt; &lt;li&gt;Speed without sloppiness&lt;/li&gt; &lt;li&gt;Low ego and a builder&#39;s instinct&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;What we offer&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;Modern Berlin office in Prenzlauer Berg&lt;/li&gt; &lt;li&gt;Direct work with the founders and a real seat at the product table&lt;/li&gt; &lt;li&gt;A team that ships fast and doesn&#39;t drown in process&lt;/li&gt; &lt;li&gt;26 days of paid vacation, plus 2 extra days off for Christmas and New Year&#39;s Eve&lt;/li&gt; &lt;li&gt;Annual personal development budget for conferences, courses, books, or coaching&lt;/li&gt; &lt;li&gt;Regular team events&amp;nbsp;and the kind of culture that makes you want to be in the office&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;See how we ship&lt;/h3&gt; &lt;p&gt;Every year we publish a Rewind: a public record of everything we built and shipped. Probably the easiest way to see what we&#39;ve been up to.&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;a href=&quot;https://www.superchat.de/superchat-rewind-2025&quot;&gt;Superchat Rewind 2025&lt;/a&gt;&lt;/li&gt; &lt;li&gt;&lt;a href=&quot;https://www.superchat.de/superchat-rewind-2024&quot;&gt;Superchat Rewind 2024&lt;/a&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;We firmly believe that diversity makes companies better. We welcome all applicants - regardless of gender, background, nationality, or religion. Feel free to send us your application!&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;By submitting your application, you agree to our &lt;a href=&quot;https://www.notion.so/native/f601741cb4f24d418411aa0ff86c3787?pvs=21&amp;amp;deepLinkOpenNewTab=true&quot;&gt;privacy policy&lt;/a&gt;.&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;We look forward to your application! 🙂&lt;/strong&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;img src=&quot;https://i.imgur.com/Uicf3C7.jpg&quot; alt=&quot;&quot; width=&quot;800&quot; style=&quot;max-width: 100%;&quot;&gt;&lt;/p&gt;&lt;/div&gt;<p>Find <a href="https://www.arbeitnow.com">Jobs in Germany</a> on Arbeitnow</a>