Technical Account Manager

<h3>About the Role</h3><p style="min-height:1.5em">Join a fast-moving, early-stage <strong>marketing AI company</strong> that is automating the marketing services industry — starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a <strong>Technical Account Manager</strong>, you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform.</p><h3>What You'll Do</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results.</p></li><li><p style="min-height:1.5em">Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions.</p></li><li><p style="min-height:1.5em">Onboard new customers and coach them on best practices to optimize their marketing ROI.</p></li><li><p style="min-height:1.5em">Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.</p></li><li><p style="min-height:1.5em">Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes.</p></li></ul><h3>What We're Looking For</h3><p style="min-height:1.5em"><strong>Required:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins.</p></li><li><p style="min-height:1.5em">Hands-on familiarity with marketing automation tools, data workflows, and integrations.</p></li><li><p style="min-height:1.5em">Proven ability to onboard and coach customers to drive platform adoption and ROI.</p></li><li><p style="min-height:1.5em">Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product.</p></li><li><p style="min-height:1.5em">Experience tracking success metrics and turning data into strategic recommendations.</p></li><li><p style="min-height:1.5em">Exceptional written and verbal communication skills — clear, persuasive, and client-ready.</p></li><li><p style="min-height:1.5em">High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus.</p></li><li><p style="min-height:1.5em">High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment.</p></li><li><p style="min-height:1.5em">US work authorization required — <strong>visa sponsorship is not available.</strong></p></li></ul><p style="min-height:1.5em"><strong>Nice to Have:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Industry experience in marketing services, SEO, or AI search optimization (AEO).</p></li></ul><h3>Compensation &amp; Benefits</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Salary:</strong> $90,000 – $122,000 USD annually</p></li><li><p style="min-height:1.5em">Early-stage equity opportunity at a well-funded, high-growth startup</p></li></ul><h3>Location</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>On-site in New York City (SoHo), NY</strong> — this is a fully in-office role; remote is not available.</p></li></ul><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>