About this job
<div>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Diabolocom is looking for a </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Technical Project Manager</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> to coordinate engineering delivery across our organization and work closely with the </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Head of Software Engineering</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> on roadmap execution.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will work across </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Engineering, Product, Infrastructure and Project teams</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> to keep delivery on track, manage dependencies, identify risks early, and help turn delivery challenges into clear actions and decisions.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We are looking for someone with a software engineering background who has moved into technical leadership and genuinely enjoys the operational side of engineering.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">The role</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Our engineering organization includes around </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">90 engineers across 12 teams</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, working on a complex global product and multiple parallel initiatives.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This role combines </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">ownership of our engineering delivery processes with hands-on execution</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">. You will be responsible not only for running these processes, but also for continuously improving how we plan, coordinate and track delivery across the organization.</span></p>
<h4 style="margin-top: 14pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: #666666; font-weight: 400;">Process ownership</span></h4>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will own and continuously improve:</span></p>
<ul>
<li><span style="font-size: 11pt;">engineering delivery planning processes</span></li>
<li><span style="font-size: 11pt;">delivery tracking and reporting</span></li>
<li><span style="font-size: 11pt;">cross-team coordination and dependency management.</span></li>
</ul>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will build on our existing practices and ClickUp workflows, identifying what can work better and evolving the processes as the organization and product develop.</span></p>
<h4 style="margin-top: 14pt; margin-bottom: 4pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: #666666; font-weight: 400;">Delivery execution</span></h4>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Day to day, you will:</span></p>
<ul>
<li><span style="font-size: 11pt;">track delivery across teams and releases</span></li>
<li><span style="font-size: 11pt;">coordinate dependencies and clarify ownership across teams</span></li>
<li><span style="font-size: 11pt;">identify risks, blockers and delivery gaps early</span></li>
<li><span style="font-size: 11pt;">challenge unclear timelines, priorities and commitments</span></li>
<li><span style="font-size: 11pt;">coordinate next steps when delivery is at risk</span></li>
<li><span style="font-size: 11pt;">provide clear visibility on delivery status and progress.</span></li>
</ul>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will work closely with Engineering, Product, Infrastructure and Project teams to facilitate alignment.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">The objective is simple: </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">make software delivery predictable, transparent and effective</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">What success looks like</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">First few weeks:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> You start taking ownership of delivery operations and become effective in coordinating ongoing delivery.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Within ~6-8 weeks:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> You understand the roadmap, teams, dependencies and delivery processes well enough to manage them confidently and start identifying opportunities for improvement.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Within 3 months:</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> You operate autonomously across day-to-day engineering delivery coordination, bringing in the Head of Software Engineering when decisions or trade-offs require escalation.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Your work will directly influence our </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">delivery efficiency and predictability</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">: how much we can take on and how reliably we deliver what we commit to.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">Who we are looking for</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We are looking for someone who </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">started in software engineering and moved into technical leadership</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, for example, an Engineering Manager, Technical Lead, senior Team Lead, or Technical Program Manager.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Titles matter less than scope. You need enough technical depth to understand architecture and dependencies, ask the right questions, and navigate complex delivery problems across teams.</span></p>
<p style="margin-top: 14pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">We expect</span></strong></p>
<ul>
<li><span style="font-size: 11pt;">around </span><strong><span style="font-size: 11pt;">10 years of experience in software engineering environments</span></strong></li>
<li><span style="font-size: 11pt;">at least </span><strong><span style="font-size: 11pt;">3 years in engineering or technical leadership</span></strong></li>
<li><span style="font-size: 11pt;">previous hands-on experience as a </span><strong><span style="font-size: 11pt;">software engineer</span></strong></li>
<li><span style="font-size: 11pt;">experience leading or coordinating </span><strong><span style="font-size: 11pt;">multiple engineering teams</span></strong></li>
<li><span style="font-size: 11pt;">a track record of </span><strong><span style="font-size: 11pt;">delivering complex software initiatives and improving execution</span></strong></li>
<li><span style="font-size: 11pt;">strong understanding of the </span><strong><span style="font-size: 11pt;">software development lifecycle, distributed systems and cross-team dependencies</span></strong></li>
<li><span style="font-size: 11pt;">understanding of </span><strong><span style="font-size: 11pt;">Product Management fundamentals</span></strong></li>
<li><span style="font-size: 11pt;">experience with </span><strong><span style="font-size: 11pt;">Agile</span></strong><span style="font-size: 11pt;"> and structured project management frameworks such as </span><strong><span style="font-size: 11pt;">PMBOK or similar</span></strong></li>
<li><span style="font-size: 11pt;">strong prioritization, decision-making and communication skills</span></li>
<li><span style="font-size: 11pt;">professional fluency in </span><strong><span style="font-size: 11pt;">English</span></strong><span style="font-size: 11pt;">.</span></li>
</ul>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">French and Russian are nice to have.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">This role will suit you if…</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You still enjoy </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">technical complexity</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, but what really motivates you is making execution work.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You like finding out why something is stuck and fixing it.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You genuinely enjoy the operational side of engineering: </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">creating structure, improving processes, coordinating teams and making sure things get delivered.</span></strong></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You don’t just want to follow an established process. You naturally look for ways to make it work better.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You are comfortable working across multiple teams, asking difficult questions when needed, and bringing structure to situations where priorities, dependencies or timelines are not immediately clear.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">Why Diabolocom</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Diabolocom is building </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">one of Europe’s most advanced AI-native CCaaS platforms</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, powering business-critical customer interactions for </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">400+ enterprise and mid-market customers across 60+ countries</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We combine a mature global CCaaS platform with a rapidly growing </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">AI Product Suite</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, backed by our internal </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">AI Research Lab</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> and proprietary AI innovation.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Our ambition goes beyond adding AI features to an existing product. We are building toward a platform capable of orchestrating </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">AI agents, human agents, business workflows and communication channels</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, with CCaaS as the execution layer.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">For Engineering, this means working on the technical and operational challenges of an established enterprise product, from real-time communications and distributed systems to complex integrations, while contributing to its next generation.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">With teams across Europe, the US, Brazil and the UAE, and an engineering organization of around </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">90 people</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">, this role offers the opportunity to work on engineering delivery behind a global product used for critical customer operations.</span></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">Why this role</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This is a hands-on role combining </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">delivery execution with process ownership</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will work with the Head of Software Engineering, Team Leads, Product, Infrastructure and Project teams, with a broad view of engineering delivery across the organization.</span></p>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will inherit established delivery practices, own them, and continuously improve how we </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">plan, coordinate and track execution.</span></strong></p>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">Recruitment process</span></h3>
<ol>
<li><span style="font-size: 11pt;">Introductory call with Talent Acquisition</span></li>
<li><span style="font-size: 11pt;">Interview with the Head of Software Engineering</span></li>
<li><span style="font-size: 11pt;">Interview with the CTO</span></li>
<li><span style="font-size: 11pt;">Interview with the Head of Product</span></li>
</ol>
<h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; color: #434343; font-weight: 400;">Logistics</span></h3>
<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">📍 Paris, France</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;">🏢 Hybrid model: minimum 3 days/week onsite</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;">💻 Equipment: choose your preferred setup (Mac/Linux + monitors)</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;">🍽 Lunch vouchers</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;">🚇 Navigo: 50% of the monthly pass reimbursed</span><span style="font-size: 11pt; font-family: Arial, sans-serif;"><br></span><span style="font-size: 11pt; font-family: Arial, sans-serif;">🏠 Relocation support available</span></p>
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