Toptal: Senior ServiceNow Developer | Remote

<img src="https://we-work-remotely.imgix.net/logos/0171/6075/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> Remote <br /><strong>URL:</strong> <a href="https://www.toptal.com/">https://www.toptal.com/</a> </p> <h2>About the Role</h2> <p>We're looking for a Senior ServiceNow Developer to design, build, and maintain enterprise ServiceNow implementations — from module configuration and integrations to platform lifecycle management and technical debt reduction. This is a hands-on development role: requirements and user stories are typically already defined, and you'll execute against them with real platform depth, not just admin-level configuration. Strong overlap with US business hours is required.</p> <h2>What You'll Do</h2> <ul> <li> <p>Develop and configure ServiceNow solutions across relevant modules (ITSM, ITOM, CSM, and others depending on engagement)</p> </li> <li> <p>Build and maintain integrations using REST/SOAP APIs, Integration Hub, and MID Servers with existing enterprise systems</p> </li> <li> <p>Write advanced JavaScript for ServiceNow scripting — Script Includes, Business Rules, UI Actions</p> </li> <li> <p>Follow upgrade-safe, OOTB-first configuration practices, favoring Flow Designer and Decision Tables over heavy custom scripting where possible</p> </li> <li> <p>Support platform governance, data integrity, and technical debt reduction</p> </li> <li> <p>Collaborate closely with existing product and delivery teams against defined requirements and user stories</p> </li> <li> <p>Contribute to platform-architecture-level initiatives such as Now Assist (GenAI), Virtual Agent, CSDM, and ITOM AIOps where applicable</p> </li> <li> <p>Support ACL remediation and platform security hygiene</p> </li> </ul> <h2>What You Bring</h2> <ul> <li> <p>Strong to expert-level hands-on ServiceNow development experience</p> </li> <li> <p>5+ years hands-on enterprise ServiceNow development experience (8+ years in Information Services overall preferred)</p> </li> <li> <p>Advanced JavaScript skills for ServiceNow scripting (Script Includes, Business Rules, UI Actions)</p> </li> <li> <p>Strong communication skills for close collaboration with client and delivery teams</p> </li> <li> <p>Comfort working within an upgrade-safe, OOTB-first configuration philosophy</p> </li> <li> <p>Ability to work independently against pre-defined requirements and user stories</p> </li> </ul> <h2>Nice to Have</h2> <ul> <li> <p>Experience with specialized ServiceNow modules: Integration Hub, Performance Analytics, Software Asset Management (SAM), CSM, or App Engine Studio</p> </li> <li> <p>ITIL 4 Foundation certification</p> </li> <li> <p>Experience with AI-enabled ServiceNow capabilities (Now Assist / GenAI, Virtual Agent)</p> </li> <li> <p>Experience with CSDM 4.0/5.0 and enterprise-scale platform architecture</p> </li> </ul> <p><strong><br><br></strong></p> <p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/toptal-senior-servicenow-developer-remote">https://weworkremotely.com/remote-jobs/toptal-senior-servicenow-developer-remote</a></p>