Senior Billing & Sales Administrator (ADV)

<div>At Brevo, we’re not just building a CRM. With our technology, <b>we’re helping millions of organizations build lasting relationships with their customers.</b></div><div><br></div><div>From emails and SMS to WhatsApp, Chat, and Marketing Automation, <b>our tools are intuitive, powerful, and built to scale with every ambition.</b> We give businesses a clear view of the customer journey, so they can focus on what matters: connection.</div><div><br></div><div>As a <b>certified B Corp</b>, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.</div><div><br></div><div>Today, more than <b>500,000 businesses</b> across <b>180 countries</b>—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our <b>reliable technology</b> and <b>75+ integrations</b> help them create <b>unparalleled customer experiences,</b> without the usual tech headaches.</div><div><br></div><div>We recently exceeded 200m ARR and reached a major milestone by <b>becoming a Unicorn</b>, backed by strong growth and global expansion - and we’re just getting started!</div><div><br></div><div> <p>Within Brevo, the Finance Department ensures that the company has, at all times, the financial resources required for its development. It guarantees that the company growth remains sustainable and profitable.</p> <p>The <strong>Sales Administration</strong> plays a key role in addressing three major challenges for their assigned customer portfolio:</p> <ol> <li>Build and maintain <strong>trust-based relationships</strong> with clients regarding all billing matters.</li> <li>Ensure that <strong>billing processes</strong> are aligned with accounting rules and contribute to their continuous improvement &amp; ensure the <strong>Cash collection</strong></li> <li><strong>Support the sales team</strong> throughout the customer relationship lifecycle.</li> </ol> </div><br><strong>Your impact at Brevo :</strong><br><p dir="ltr"><strong>1. Client Relationship Management (Billing Focus)</strong></p> <ul dir="ltr"> <li>Give clients clarity on Brevo's billing model and respond to inquiries on contractual terms, pricing, and invoices.</li> <li>Support sales in resolving billing disputes; proactively flag billing errors, unpaid invoices, or budget overruns to clients and sales teams.</li> <li>Manage administrative follow-up of Order Forms, contracts, and POs.</li> <p dir="ltr"><strong>2. Billing Process Management</strong></p> <ul dir="ltr"> <li>Register and manage Enterprise subscriptions; issue manual invoices per contract terms, delivered services, and pricing grids.</li> <li>Support monthly closing by preparing the list of invoices/credit notes to issue (1st of each month), ensuring recognized revenue matches delivered services.</li> <li>Monitor outstanding payments using accounting team data.</li> <p dir="ltr"><strong>3. Cash Collection</strong></p> <ul dir="ltr"> <li>Execute cash collection: monitor, prioritize, and follow up on overdue accounts via email, phone, and other channels (including AI-generated alerts) to reduce overdue receivables and improve cash flow.</li> <li>Resolve and mitigate risk: resolve payment disputes and negotiate payment plans with Sales, CS, Finance, and Operations; anticipate risks and address root causes of delays; manage insolvency proceedings and submit claims when required.</li> <p dir="ltr"><strong>4. Continuous Process Improvement</strong></p> <ul dir="ltr"> <li>Continuously improve billing and collection processes and tools, proposing enhancements, staying current on best-in-class solutions, joining efficiency working groups, and building AI agents and KPI dashboards to automate work and track performance.</li> <p dir="ltr"><strong>5. Sales Support</strong></p> <ul dir="ltr"> <li>Onboard new clients on the billing process; assist with PO entry, collection, and budget tracking.</li> <div>This list of tasks is not exhaustive and may evolve based on business needs.</div> </ul></ul></ul></ul></ul><br><strong>Who you are :</strong><br> <li>You have 5+ years of experience</li> <li>Expertise in billing and invoicing processes</li> <li>Experience with billing systems and tools</li> <li>Strong financial and accounting knowledge</li> <li>Proficiency in English is mandatory</li> <li>Rigorous and detail-oriented</li> <li>Strong communicator and a team player</li> <li>Adaptable and responsive to shifting priorities</li> <br><strong>Why people love working at Brevo:</strong><br><div> <li style="list-style-type: revert;"><strong>A place to grow, together :</strong>&nbsp;Join an international team in a bright, collaborative office located in a vibrant neighborhood.</li> <li style="list-style-type: revert;"><strong>Practical perks for everyday balance:</strong>&nbsp;RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€<a rel="noopener noreferrer" href="http://12.0.0.50/day)">12.50/day)</a>.</li> <li style="list-style-type: revert;"><strong>Learning, every step of the way:</strong>&nbsp;Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.</li> <li style="list-style-type: revert;"><strong>Flexible for life :</strong>&nbsp;A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.</li> <li style="list-style-type: revert;"><strong>Wellbeing that works :</strong>&nbsp;Top-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and Several services related to prevention, health and personal and professional well-being on Welii platform</li> <li style="list-style-type: revert;"><strong>A culture that cares :</strong>&nbsp;From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.</li> </div><br><strong>Our candidate journey:</strong><br> <li>Introductory TA call of 30 min</li> <li>Interview with our Sales Admin Manager (45 min)</li> <li>On-site interview with our the team</li> <li>Final get2know with our CFO</li> <div>Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.</div><div><br></div><div><br></div><p>Find more <a href="https://www.arbeitnow.fr/english-speaking-jobs">English Speaking Jobs in France</a> on Arbeitnow</a>