Application Support Specialist

<p>We are actively seeking an experienced Application Support Specialist to join our Information Technology Team. The successful candidate will provide second-level application support, drive business processes and system optimisation, and deliver user training across multiple enterprise platforms to enhance operational efficiency.</p><p><br></p><p><strong>DO YOU HAVE:</strong></p><p><br></p><p>A bachelor’s degree in information technology or a business-related discipline, or equivalent combination of education and relevant experience</p><p>ITIL 4 Foundation, Microsoft Azure Administrator Associate, Microsoft Power Platform Fundamentals, Dynamics 365 Fundamentals (ERP), and Project Management Fundamentals or equivalent required</p><p>A minimum of 5 years’ experience in ERP/business application or IT support, with an emphasis on application management and business process optimisation</p><p>Proficiency with Citrix environments, including remote desktop and application delivery and Microsoft Azure; experience with SharePoint Online is an asset</p><p>Solid expertise in Microsoft Windows 10/11 and Windows Server 2016 or newer</p><p>Working knowledge of Active Directory, including user and group management, DNS, and domain services</p><p>Familiarity with the Microsoft Power Platform (Power BI, Power Automate, Power Apps and Power Pages)</p><p>Direct support and configuration experience with Microsoft Dynamics platforms such as Dynamics GP, Dynamics 365 ERP &amp; CRM, and Business Central</p><p>Experience supporting other ERP/accounting systems such as Sage</p><p><br></p><p><strong>WE WANT YOU TO:</strong></p><p><br></p><p>Monitor and diagnose second-level support for enterprise systems and applications, including Workplace, PMWeb, Prophix, Dynamics 365 (F&amp;O, Business Central, CRM), Sage, Counterpoint, Oracle Micros and Symphony</p><p>Troubleshoot and resolve application issues in collaboration with vendors and internal teams</p><p>Install and update client/server software and service packs</p><p>Configure and deploy POS devices and related software</p><p>Maintain application documentation, workflows, and software asset records</p><p>Support business process improvement initiatives through application configuration and optimisation</p><p>Ensure systems are aligned with organisational requirements and best practices</p><p>Deliver training to end- users on modified, upgraded, or newly implemented systems to ensure effective usage</p><p>Mentor junior team members by providing guidance, knowledge sharing and support for their professional development</p><p><br></p><p><strong>Compensation &amp; Benefits</strong></p><p><br></p><p>At Dart, we're committed to creating a workplace where you thrive, offering a competitive salary and benefits designed for your well-being and growth. Our package includes 100% employer-paid medical insurance premium for the employee, employee and employer pension contributions, life insurance and long-term disability coverage (conditions apply), enhanced leave options including vacation, personal days, maternity, paternity, a wellness screening day and continuing professional development opportunities after successful completion of a six-month probationary period.</p><p><br></p><p>Midnight, Friday 19 June 2026</p><br/><br/>Please mention the word **INTIMATE** and tag RNDUuMTMzLjc0LjUz when applying to show you read the job post completely (#RNDUuMTMzLjc0LjUz). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.