Senior Enterprise Architect & IT Service Management Consultant (m/f/d) for our Talent Pool

<p>At Sidekick Network, we connect highly experienced IT and business professionals with international transformation programs across industries such as Automotive, Manufacturing, Energy, Telecommunications, Healthcare, and Financial Services.</p> <p>As our network continues to grow, we are expanding our <strong>German Talent Pool</strong> with experienced consultants who combine Enterprise Architecture expertise with a pragmatic understanding of IT Service Management and Digital Transformation.</p> <p>If you enjoy working at the intersection of business and technology, helping organizations modernize their IT landscape while ensuring operational excellence, we would love to hear from you.</p> <h2>Tasks</h2> <p>Depending on the project, you may be involved in:</p> <ul> <li>Supporting enterprise-wide IT transformation initiatives</li> <li>Developing and maintaining Enterprise Architecture concepts and roadmaps</li> <li>Bridging the gap between Enterprise Architecture, Solution Architecture and IT Operations</li> <li>Analyzing complex technical dependencies and identifying implementation risks</li> <li>Supporting IT Service Management initiatives and process improvements</li> <li>Contributing to service transition, operational readiness and continuous improvement</li> <li>Coordinating stakeholders across business and IT organizations</li> <li>Supporting testing activities including test planning, coordination and defect management</li> <li>Facilitating workshops and aligning technical and business teams</li> <li>Supporting change management and adoption during transformation programs</li> <li>Working closely with project managers, architects, service owners and technical teams</li> <li>Contributing to governance, documentation and architectural decision-making</li> </ul> <h2>Requirements</h2> <p>We are looking for experienced consultants who bring several of the following qualifications:</p> <ul> <li>Extensive experience in Enterprise Architecture, Solution Architecture or IT Transformation</li> <li>Strong understanding of IT Service Management processes (ITIL)</li> <li>Experience with large enterprise environments and complex application landscapes</li> <li>Ability to understand technical dependencies across multiple systems</li> <li>Experience supporting service transition, operational readiness or platform transformations</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent stakeholder management and communication skills</li> <li>Experience coordinating testing, issue resolution and cross-functional teams</li> <li>Familiarity with Agile delivery models and modern collaboration tools</li> <li>Hands-on mentality combined with strategic thinking</li> <li>Professional English is required; German is an advantage</li> </ul> <p>Experience with one or more of the following:</p> <ul> <li>Jira and Confluence</li> <li>Jira Service Management</li> <li>ServiceNow</li> <li>BMC Remedy / BMC Helix</li> <li>LeanIX, ArchiMate or TOGAF</li> <li>Azure DevOps</li> <li>CMDB and Configuration Management</li> <li>IT Governance and Operating Model Design</li> <li>Cloud transformation initiatives (Azure, AWS or Google Cloud)</li> </ul> <h2>Benefits</h2> <ul> <li>Access to exciting international transformation programs</li> <li>Flexible project models (remote, hybrid or on-site)</li> <li>Long-term cooperation with Sidekick Network</li> <li>Transparent communication and personal support throughout every assignment</li> <li>Access to a strong international expert community</li> <li>Opportunities to work with well-known global organizations</li> </ul> <p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>