Senior Key Account Manager (m/f/d)

<p><span style="font-size: 12pt;"><strong>Your wellbeing, our mission. Join a company shaping a healthier world.</strong></span></p> <p><span style="font-size: 12pt;"><strong>GET TO KNOW US</strong></span></p> <p><span style="font-size: 12pt;">At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we're on a mission to make every company a wellness company.</span></p> <p><span style="font-size: 12pt;">We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.&nbsp;</span></p> <p><span style="font-size: 12pt;"><strong>Join us in redefining the future of wellbeing!</strong></span></p> <p><span style="font-size: 12pt;"><strong>THE OPPORTUNITY</strong></span></p> <p><span style="font-size: 12pt;">We are hiring a <strong>Senior Key Account Manager</strong>&nbsp;for our Partner Success team in Cologne!&nbsp;</span></p> <p><span style="font-size: 12pt;">The Senior Key Account Manager is responsible for the strategic management and proactive nurturing of relationships with key partners. This role involves building deep, multi-layered partnerships and providing tailored support to ensure partner satisfaction while aligning with Wellhub's long-term strategy. The executive operates with a high degree of autonomy, making independent decisions to optimize partner engagement and drive product success.</span></p> <p><span style="font-size: 12pt;"><span style="font-size: 8pt;"><em>Note: While our global internal title for this role is "Partner Account Manager," we use "Senior Key Account Manager" externally as it best aligns with the German market standards.</em></span></span></p> <p><span style="font-size: 12pt;"><strong>YOUR IMPACT</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and maintain close relationships with key partners through visits, emails, and calls.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain multi-layered relationships (horizontally and vertically) with stakeholders, finding the best way to build rapport with key decision makers.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactively identify and resolve complex operational and strategic blockers during the partnership lifecycle.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Achieve exclusivity targets by negotiating and securing exclusive deals with partners.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with internal teams to align on strategic objectives and support partner success.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Leverage data insights and conduct deep analysis of partner performance to influence partner strategy and optimize product performance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Participate in strategic initiatives to enhance partner engagement and satisfaction.</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>WHO YOU ARE</strong></span></p> <ul> <li><span style="font-size: 12pt;">A Bachelor's degree in Business, Marketing, Logistics, or a related field.</span></li> <li><span style="font-size: 12pt;">At least 7+ years of experience in Sales, Customer Success, or a related field.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">German fluency (required) and business-level English.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong communication and persuasion skills: you have experience collaborating with senior stakeholders (C-Level)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Solid proficiency in Excel / Google Sheets and the GSuite.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A strong understanding of commercial negotiations and pricing strategies.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Great analytical skills to dive into data and identify operational blockers.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">The grit and drive to navigate challenges in a fast-paced environment.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Nice to have: Prior experience in the fitness or wellbeing industry; e</span><span style="font-size: 12pt;">xperience using Salesforce and Metabase.</span></li> </ul> <p><span style="font-size: 12pt;">We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B Customer Success and German skills are mandatory requirements.</span></p> <p><span style="font-size: 12pt;"><strong>WHAT WE OFFER YOU</strong></span></p> <p><span style="font-size: 12pt;">With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:</span></p> <p><span style="font-size: 12pt;"><strong>WELLHUB:</strong>&nbsp; Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.</span></p> <p><span style="font-size: 12pt;"><strong>FLEXIBLE WORK:</strong> As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.</span></p> <p><span style="font-size: 12pt;"><strong>FLEXIBLE SCHEDULE: </strong>&nbsp;Flexibility for us isn't just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.</span></p> <p><span style="font-size: 12pt;"><strong>PAID TIME OFF:</strong> We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).</span></p> <p><span style="font-size: 12pt;"><strong>PARENTAL LEAVE:</strong> Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.&nbsp;&nbsp;</span></p> <p><span style="font-size: 12pt;"><strong>CAREER GROWTH:</strong> Access world-class platforms, participate in interactive sessions,&nbsp; build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.&nbsp;</span></p> <p><span style="font-size: 12pt;"><strong>CULTURE:</strong> You'll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. <a href="https://wellhub.com/en-us/careers/our-values/">Learn more about our shared culture and values here.&nbsp;</a></span></p> <p><span style="font-size: 12pt;"><strong>And to get a glimpse of life at Wellhub… Follow us on </strong><a href="https://www.instagram.com/lifeatwellhub/"><strong>Instagram</strong></a><strong> @lifeatwellhub</strong> <strong>and </strong><a href="https://www.linkedin.com/company/wellhub/"><strong>LinkedIn</strong></a><strong>!</strong></span></p> <p><span style="font-size: 12pt;"><span style="color: rgb(224, 62, 45);"><strong><br></strong></span><strong><em>Wellhub was named a Top Sales Team of 2025!<br></em></strong><em>This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that's making a real difference? </em><a href="https://www.instagram.com/p/DLpuPnVAUXk/?img_index=1"><em>Read more about the award here.&nbsp;</em></a></span></p> <p><span style="font-size: 12pt;"><strong>Diversity, Equity, and Belonging at Wellhub</strong></span></p> <p><span style="font-size: 12pt;">We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.</span></p> <p><span style="font-size: 12pt;">Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.</span></p> <p><span style="font-size: 12pt;">Our commitment to inclusion also extends to how we recognize and reward our people. We're proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. <a href="https://www.linkedin.com/posts/wellhub_fairpay-syndio-activity-7407826561531363328-wbN_?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAzHQWABKsRqcpvxy4QpDCJNe_szRdC4hgY">Read more about it here.</a></span></p> <p>&nbsp;</p> <p><span style="color: rgb(236, 240, 241); font-size: 12pt;"><strong>&nbsp;#LI-HYBRID</strong></span></p> <p>&nbsp;</p><p>Find more <a href="https://www.arbeitnow.com/english-speaking-jobs">English Speaking Jobs in Germany</a> on Arbeitnow</a>