Senior Site Reliability Engineer

<p><strong>About the Role</strong></p> <p>We’re looking for a <strong>Senior Site Reliability Engineer</strong> to join our Infrastructure Squad - a lean &amp; senior team where ownership is high and expectations are even higher. This is a deeply hands-on role at the core of a high-traffic system, where you’ll be directly responsible for maintaining reliability, performance, and stability in a fast-paced environment.</p> <p>You’ll be working on real-time production challenges, handling incidents, managing alerts, and being part of a critical on-call rotation. This role requires resilience, strong decision-making under pressure, and a proactive mindset to continuously improve systems operating at scale.</p> <p>If you thrive in high-load environments, enjoy solving complex production issues, and want to have a direct impact on systems used by millions - this is the place for you.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li> <p>Own system reliability by actively monitoring platform health, managing alerts, and responding to incidents in real time</p> </li> <li> <p>Participate in 24/7 on-call rotations, taking full ownership of production stability in a high-traffic (5–7k RPS) environment</p> </li> <li> <p>Investigate incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence</p> </li> <li> <p>Build and continuously improve monitoring, alerting, and observability across the Kubernetes (EKS) ecosystem</p> </li> <li> <p>Deploy, manage, and optimise infrastructure using Terraform, Helm, and GitOps tools (Flux/ArgoCD)</p> </li> <li> <p>Drive automation and proactively improve system resilience, reducing manual intervention and recurring issues</p> </li> <li> <p>Maintain and evolve CI/CD pipelines and infrastructure-as-code practices</p> </li> <li> <p>Collaborate closely with engineering teams to support deployments and minimise user impact in a live environment</p> </li> <li> <p>Introduce and integrate new tools and technologies to enhance scalability, reliability, and performance</p> </li> <li> <p>Handle environment-specific requests and ensure smooth day-to-day platform operations under constant load</p> </li> </ul> <p><strong>Requirements</strong></p> <ul> <li> <p>Strong hands-on experience with Kubernetes (deployment, scaling, troubleshooting) in high-load environments</p> </li> <li> <p>Experience with GitOps tools such as FluxCD or ArgoCD</p> </li> <li> <p>Proven experience in incident response, root cause analysis, and postmortems in production systems</p> </li> <li> <p>Solid experience with AWS, Terraform, Docker, and CI/CD pipelines</p> </li> <li> <p>Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, and logging stacks like ELK or CloudWatch</p> </li> <li> <p>Strong understanding of networking concepts and protocols</p> </li> <li> <p>Proficiency in at least one scripting language (e.g. Python, Go, Node.js)</p> </li> <li> <p>Experience working with version control systems (Git)</p> </li> <li> <p>Familiarity with incident management tools like PagerDuty, Opsgenie, or similar</p> </li> <li> <p>Ability to operate effectively in a fast-paced, high-pressure environment with strong ownership and accountability</p> </li> <li> <p>Proactive, resilient mindset with a focus on continuous improvement and system stability</p> </li> </ul> <p><strong>What We Offer</strong></p> <ul> <li> <p>Competitive Salary</p> </li> <li> <p>Quarterly Bonuses</p> </li> <li> <p>Unlimited Paid Time Off</p> </li> <li> <p>Unlimited Paid Sick Leave</p> </li> <li> <p>Remote &amp; Flexible Working</p> </li> <li> <p>Private Medical Insurance</p> </li> <li> <p>Financial Support for Life Events</p> </li> <li> <p>Professional Development Budget</p> </li> <li> <p>International Exposure</p> </li> <li> <p>Regular Company Events</p> </li> </ul> <p><em>*Benefits may vary depending on location and contractual agreement</em></p> <p><strong>Recruitment Process</strong></p> <p>1. HR Interview (30-45 min)</p> <p>2. Technical interview (90 min)</p> <p>4. Final Interview with C-level (60 min)</p> </p> <p><em>By submitting your application, you acknowledge that your personal data will be processed in accordance with our </em><a href="https://playson.com/privacy" rel="nofollow ugc noopener" target="_blank"><em>Privacy Policy</em></a><em>.</em></p>